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Our Commitment to Diversity, Equity, & Inclusion (DEI)

Our commitment to continuously work toward being an inclusive, antiracist, multicultural, and equitable organization

DEI is intrinsically linked to mental health care

Diversity, equity, and inclusion are part of our DNA. Woven into the fabric of our culture, they’re the core values that drive who we are and what we do. As the nation’s largest telepsychiatry service provider serving hundreds of communities across the country, we are committed to supporting the mental health needs of a diverse population and actively breaking down healthcare disparities.

Array Acts Against Racism

In our pledge to fight systemic racism and injustice, we have taken meaningful action in a number of areas in the past year:

  • Build authenticity: We educate all clinicians about cultural competencies and biases, and support one another without judgment to forge authentic connections.
  • Inspire change: Our blended learning and development program in diversity, equity, and inclusion advocates for allyship and empowers Array team members to ensure that no one ever feels powerless and everyone always knows they are surrounded by passionate and caring allies.
  • Assess progress and take action: Our Diversity, Equity, and Inclusion Committee, comprising clinicians and administrative staff, surveys staff annually to measure progress on initiatives, policies, and programs. This input determines what must be broadened or adopted to maximally impact all internal and external programs.

How We Get There

Our strategy to sustain a more diverse, culturally aware, and inclusive organization

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Build Our Culture

Our human capital is our most valuable asset. We are committed to cultivating a culture in which everyone can bring their authentic, unique self to work. These commitments come to life through a few initiatives.

  • DEI glossary and policy: Create a shared understanding of inclusive language and company-wide expectations to treat all team members in a respectful and culturally competent manner
  • Dedicated outreach: Partner with groups like HBCUs to seek out clinicians and staff from diverse backgrounds and underrepresented communities
  • Inclusive and equitable policies: Implement cultural competency assessments into all annual reviews and procedures for recruitment and hiring to eliminate discrimination and unconscious bias
  • Evaluate and enhance progress: Administer annual engagement surveys to establish DEI benchmarks, identify opportunities for improvement and appropriately support all patients and staff

 

Help Our Clinicians and
Employees Thrive

DEI is a learning journey that relies heavily on educational tools and authentic experiences to develop cultural competency. Our interactive learning and development opportunities ensure that we can foster a culture which values awareness, continuous improvement, and empathy. We've created opportunities for Array's clinician network and staff to be engaged and have their voices heard.

  • DEI Committee: A multidisciplinary committee comprising clinicians and administrative staff who play a significant role in the development of DEI strategies and best practices
  • Affinity groups: Employee-led groups charged with supporting inclusivity and providing a safe space for people to come together, share experiences, and build allyship
  • DEI training: Mandatory diversity awareness and cultural competency training for all Array clinicians and staff to better understand and effectively respond to cultural differences
  • Learning library: DEI-focused CME and CEU trainings to continuously develop our team members' knowledge on how best to serve and support different populations
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Support our Patients

Disparities in the access to and use of mental health care services are prevalent among ethnic and racial groups throughout the United States. We are actively working to eliminate these disparities in several ways.

  • Empathetic lens: Understand the unique needs, wants, and perspectives of all patients through several initiatives, such as the integration of measurement-based care assessments on racial trauma into our clinical tool libraries
  • Native American and Indigenous community engagement: Deepen and expand our work with Native American and Indigenous populations, connecting these communities with our broad range of clinically and culturally appropriate professionals
  • Advocate for health equity: Be a leader for regulations that improve health equity for patients and actively participate in groups such as the Telehealth Equity Coalition
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“We all have the inherent need to feel a sense of belonging, of being accepted and valued. We are a people-centered organization, and our commitment to diversity and inclusion goes beyond lip service. It’s the root of our work and the key to our growth.”

Nicole Christian-Brathwaite, MD, Senior Vice President and Medical Director of Scheduled Care and AtHome
Co-Chair, DEI Committee

© 2022 Array Behavioral Care. All rights reserved.

If you are in crisis, call the National Suicide Prevention Lifeline, a free, 24-hour hotline at 1.800.273.8255. If your issue is an emergency, call 911 or go to your nearest emergency room.