Webinar
Building behavioral health care beyond the walls of the health system
Hear how health systems are combining internal capabilities, external partnerships, workforce support and technology to create a more seamless patient journey.
Patients don’t experience behavioral health care according to organizational boundaries. They may move between providers, health systems and levels of care, making coordination across those boundaries critical.
In this webinar clip, Tracey Izzard of Sentara Health discusses the importance of building bridges between internal and external behavioral health services, including clearer protocols and governance that help organizations work together around the patient.
Julie Swann of Emory Saint Joseph’s Hospital expands on that idea by looking at the entire patient journey. She discusses the challenge of supporting medical patients who also have behavioral health needs, particularly when acute care teams may have limited behavioral health training.
The conversation also explores how education, telehealth and virtual care technology can complement existing clinical resources and help health systems work toward a more connected care experience.
What you’ll hear in this clip
- Why behavioral health integration needs to extend across internal and external services
- How shared protocols and governance can support coordination between organizations
- Why acute care teams need support when caring for patients with both medical and behavioral health needs
- How education and technology can help strengthen the patient journey
- Where blended models involving on-site and virtual care can support more seamless behavioral health delivery