Keeping pace with behavioral health demand requires more than expanding services. Health systems also need to consider how patients move through care, how limited workforce resources are used and how success is measured across the continuum.
In this webinar clip, Dominique Dietz of OSF HealthCare highlights three capabilities she sees as increasingly important: stronger care coordination, smarter use of technology and workforce capacity.
She discusses using virtual care and navigation to extend the workforce, helping clinicians work at the top of their licensure and making it easier for patients to move across the behavioral health continuum without falling through the gaps.
Dominique also emphasizes the need to look beyond volume when evaluating behavioral health strategy, considering measures such as access, utilization and total cost of care while building a model that supports patients, providers and the organization.
What you’ll hear in this clip
- Why care coordination remains critical as behavioral health demand grows
- How virtual care and technology can help extend workforce capacity
- The importance of enabling clinicians to work at the top of their licensure
- Why behavioral health measurement should consider value, access, utilization and total cost of care
- How partnership and collaboration can support a more sustainable continuum
