Behavioral health needs can surface anywhere along the patient journey. Creating a more integrated approach means connecting care across settings rather than expecting patients to navigate each part of the system on their own.
In this webinar clip, Julie Swann of Emory Saint Joseph’s Hospital discusses the opportunity to integrate behavioral health beginning in primary care and extend that connection across emergency, inpatient and community-based settings.
She highlights the importance of standardized screening and referral processes, stronger communication and handoffs, and the use of telehealth and virtual care to support a more seamless experience.
Julie also discusses looking beyond the immediate investment to consider the downstream value of behavioral health integration, including whether a stronger continuum can help reduce emergency department visits, inpatient admissions and more acute episodes over time.
What you’ll hear in this clip
- Why behavioral health integration can start in primary care
- How health systems can better connect primary care, ED, inpatient and community settings
- The importance of standardized screening, referral and handoff processes
- How telehealth and virtual care can support a more connected continuum
- Why leaders should consider the potential downstream ROI of behavioral health investment
- How disparities and social determinants of health factor into the patient journey
