Webinar
Why care navigation is becoming essential to behavioral health strategy
See how behavioral health navigation can connect patients to the right level of care while supporting clinicians across an increasingly complex care continuum.
Expanding clinical capacity is important, but clinicians alone cannot solve every challenge patients face when navigating a fragmented behavioral health system.
In this webinar clip, Dominique Dietz of OSF HealthCare discusses why behavioral health navigation has become a critical part of the organization’s broader behavioral health infrastructure alongside its clinical services.
Dominique explains how non-clinical navigators help patients move to the appropriate level of care while enabling clinicians to focus on clinical responsibilities. Navigators can also help coordinate internal and external referrals, support transitions across levels of care and maintain communication with behavioral health and primary care providers.
The conversation also explores how navigation fits into a broader workforce strategy, providing additional support for psychiatrists and psychotherapists while recognizing that health systems will need external partnerships to address the full range of behavioral health needs.
What you’ll hear in this clip
- Why behavioral health navigation can be as important as expanding clinical services
- How navigators can help connect patients with the right level of care
- The role non-clinical navigators can play in a workforce-constrained environment
- How navigation supports clinicians with referrals and transitions of care
- Why internal capabilities and external partnerships both matter when building a behavioral health continuum