For patients with behavioral health needs, identifying the right next step is only part of the challenge. Health systems also need the relationships and infrastructure to help patients successfully transition to the appropriate care.
In this webinar clip, Julie Swann of Emory Saint Joseph’s Hospital discusses how stronger relationships across the health system have helped inpatient teams connect with behavioral health expertise and better guide patients through their care journey.
She also highlights the role of behavioral health navigators in supporting patients beyond discharge, helping address critical questions such as: Did the patient reach the right program? Did they get enrolled? Were they lost to follow-up?
The conversation demonstrates how internal collaboration and navigation can help create greater continuity between inpatient care, behavioral health services and ongoing support.
What you’ll hear in this clip
- Why cross-system relationships matter when caring for patients with behavioral health needs
- How inpatient teams can better connect with behavioral health expertise
- The role of navigators in supporting transitions after discharge
- Why connecting patients to care requires more than simply providing a referral
- How health systems are working to reduce the risk of patients becoming lost to follow-up
