Physician organization and behavioral care industry leaders target anxiety and depression  

Mount Laurel, NJ, and Chicago, IL – September 8, 2021 — Array Behavioral Care, the largest telepsychiatry service provider in the country and a thought leader in modern behavioral care, today announced an expanded partnership with United Physicians, one of the country’s largest physician organizations, on a new telebehavioral Collaborative Care Model for adolescents at participating pediatrician offices in Michigan. A first of its kind, the pediatric Collaborative Care Model comes on the heels of a recently launched, immediately successful behavioral care program by Array and United Physicians targeting adults in primary care settings. Both the adult and pediatric programs are rapidly expanding to new practices across Michigan.

As a result of the rise in demand for behavioral care needs among children and teens, the Collaborative Care Model has emerged as a key component of behavioral health integration in pediatric settings. Research shows that there are only nine psychiatrists per 100,000 people, and child and adolescent specialists are in even shorter supply. Under the new Array and United Physicians Collaborative Care Model, a participating pediatrician works closely with Array’s behavioral health clinicians to provide timely access to scarce child psychiatric resources. By connecting pediatricians with child and adolescent psychiatrists virtually, Array and United Physicians empower PCPs to manage more care needs in the primary care environment patients are familiar with. Not only does this remove barriers to access and minimize referral follow-up issues, but it also helps remove stigmas associated with mental health treatment by connecting the treatment to the established PCP–patient relationship.

In the program, pediatricians identify patients between the ages of 12 and 18 in need of behavioral health care through screenings, such as PHQ-9 (depression) and GAD-7 (anxiety). Once a patient is identified, the pediatrician discusses program enrollment with the patient and works with Array’s behavioral health care managers and consulting psychiatrist on a treatment plan. The program is integrated clinically as well as operationally. Array clinicians work within pediatricians’ EMRs to see and suggest prescriptions for medications. Additionally, the teams utilize detailed registries to track patients’ progress over time. What’s more, these Collaborative Care services are not only scalable and available to pediatric practices of all sizes, but are a covered benefit under patients’ health plans, making this critical behavioral care financially accessible to both patients and physicians.

“Our PCPs have been inundated with behavioral health needs, yet have not had the resources to address them in the most timely, appropriate, or financially feasible manner,” said Dr. Kim Coleman, Chief Medical Officer at United Physicians. “We’ve seen how our partnership with Array improved the health of our adult populations, so it was an easy decision to apply this Collaborative Care Model to help our adolescents in need. We couldn’t have done this without Array’s expertise, guidance, and collaboration, and the participation of our payers.”

The pediatric Collaborative Care Model follows the launch of a successful adult model between Array and United Physicians, which has achieved sustained improvements on PHQ-9 and GAD-7 scores among adults enrolled in the program. Patient-reported measures indicate that patients feel improvement in dealing with anxiety and depression, are better able to engage in activities of daily living, and are more satisfied with their lives and relationships as a result of the program.

“United Physicians and Array are aligned in our goal to help patients achieve remission of conditions, not just reduction of symptoms. We’ve seen it in adults, and we expect the same among teens and children,” said Charissa Isaacs, LPC, Manager of Collaborative Care for Array Behavioral Care. “We are so grateful to partner with United Physicians in bringing psychiatry into primary care settings. The Collaborative Care Model requires a team approach, and we couldn’t have asked for a better partner.”

Array’s telepsychiatry services and solutions have helped transform the behavioral healthcare landscape. As an industry pioneer, Array Behavioral Care continues to advocate and educate the medical community about telepsychiatry’s benefits. Learn more about Array today.

About Array

Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral healthcare. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand, Scheduled, and AtHome divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations, and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care, and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.

About United Physicians

United Physicians, Inc. (UP), is one of Michigan's largest independent physician organizations, representing 2,200 physicians with medical staff privileges at hospitals throughout Southeast Michigan. UP's mission is to deliver a healthcare system of excellence to its community through a coordinated, efficient, and integrated network of physicians. Visit www.updoctors.com to learn more.

 

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Array’s Chief Medical Officer and Co-founder, Dr. Jim Varrell, was featured in an executive Q&A with Bill Siwicki at Healthcare IT News discussing how hospitals, PCPs and clinicians are using telepsychiatry to tackle the mental health crisis. Topics he covers include:

  • How hospitals and primary care physicians are expanding access to mental health and addressing through telepsychiatry
  • How has virtual mental health care changed over the past 20 years?
  • What is the "webside manner" (as opposed to bedside manner) that clinicians need to provide mental healthcare online?
  • How do caregivers create the right environment for providing virtual care, for clinicians and patients alike?

Read the article here.

As many as 1 in 4 primary care visits in the U.S. are for mental health conditions. Amidst the, PCPs have been shouldering the burden of the mental health crisis. Array’s Chief Medical Officer and Co-founder, Dr. Jim Varrell, was featured in MedCity News for an article he wrote on the benefits of Collaborative Care Models for PCPs in connecting them with in-house psychiatry resources.

Read the article here.

Array Joins Hall of Fame Behavioral Health Centers of Excellence

Mount Laurel, NJ — Array Behavioral Care, the largest telepsychiatry practice in the country and a thought leader in modern behavioral health care, has been chosen as the exclusive national telebehavioral health partner of Hall of Fame of Behavioral Health, an affiliate of The Pro Football Hall of Fame.  Along with the partnership, Array has joined Hall of Fame Behavioral Health’s Centers of Excellence, a nationwide network of elite facilities that provide the highest quality of care to former players and their families.

With this new partnership, current and former pro football athletes, their families, as well as coaches, trainers, agents, and other professionals, now have access to Array’s telehealth services, which include secure, online video calls with a psychiatrist, nurse practitioner, counselor or therapist matched to their needs. Array’s clinicians will provide online psychiatric evaluations, counseling, therapy and medication management, among other services. Additionally, Array’s behavioral health specialists will serve as telebehavioral experts for Hall of Fame Behavioral Health educational events and promotions.

“Being a professional athlete in the public eye comes with a host of stressors on individuals’ mental health. Unfortunately, a huge barrier to access is the stigma associated with an athlete admitting that their mental health may not match their physical health,” said Wes Cain, President & CEO of Hall of Fame Behavioral Health. “We chose Array as our telebehavioral care partner for their commitment to mental health care destigmatization, access, and quality, not just for athletes, but also for their families and support systems.”

Over the course of 2021, athletes across all sports have led a shift of making mental health more relatable. Athletes on the world stage, from Naomi Osaka to Simon Biles to Noah Lyles, have bravely spoken up about their mental health struggles and why a healthy mind is undeniably connected to a fulfilling life on and off the field of competition. They have used their professional and personal platforms to spark candid conversations about the importance of mental health and well-being. Array seeks to build on this momentum through its partnership with Hall of Fame Behavioral Health by extending its mission of transforming access to quality, timely behavioral health care to all individuals affiliated with The Pro Football Hall of Fame, empowering them with the tools they need to overcome mental health obstacles and achieve purpose, balance, and fulfillment in their lives.

“A healthy mind is undeniably connected to a healthy body. Stress, substances, self-doubt, stigma, and scarcity of access to quality care can impede even the strongest athletes’ ability to achieve wellness. On top of that, those who live at home with them or work with them professionally are often subject to similar challenges,” said Dr. Nicole Christian-Brathwaite, a double board-certified adult and child and adolescent psychiatrist and Array’s Senior Vice President and Medical Director of Scheduled Care and AtHome. “We’ve teamed up with Hall of Fame Behavioral Health because we share a common goal to break down barriers preventing athletes and their support systems from achieving the mental wellness they deserve.”

To kick off the new partnership, Dr. Nicole Christian-Brathwaite and Marlene McDermott, an Array LMFT serving children, adolescents, and adults spoke at Enshrinement Week August 5-9, 2021 to educate athletes and their families on mental health topics and their exclusive access to Array’s telebehavioral health services. Athletes and Pro Football of Fame Affiliates interested in finding an Array clinician matched to their needs can get started now. Visit Array’s website for more information about Array AtHome.

 

About Array

Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.

About Hall of Fame Behavioral Health

Hall of Fame Behavioral Health is an affiliate of the Pro Football Hall of Fame. Its mission is to provide a comprehensive solution for mental health, behavioral health and substance use issues for all athletes and their families. By partnering with vetted and accredited providers across the United States, HOFBH can ensure consistent, high-quality care customized for athletes and those who support them. To learn more, visit https://www.hofbh.com/.

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In a recent Health Evolution article, Dr. Nicole Christian-Brathwaite, Senior Vice President and Associate Medical Director of Scheduled Care and AtHome Care at Array, discusses how telehealth increases access to behavioral health care, particularly for underserved communities and populations. Despite its many benefits, she acknowledges that challenges still exist, especially when it comes to payment parity, prescribing of controlled substances, and the digital divide.

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COVID-19 has had a significant impact on our healthcare system, most notably, the increased use and widespread adoption of telehealth.  Many patients and providers in New Jersey and across the country, have come to rely on telehealth services during the pandemic and do not want to abruptly lose access to those services once the public health emergency period ends.  Array Behavioral Care CEO Geoffrey Boyce recently penned an op ed with Ann Mond Johnson, CEO of the American Telemedicine Association, calling on NJ Governor Murphy to support legislation to ensure NJ residents have permanent access to virtual care.  New Jersey cannot afford to squander this opportunity and take a step backward. Patients overwhelmingly want to use telehealth, providers appreciate its ability to help them better deliver care and manage patients’ health, and it’s a lifeline for so many of the patients too often left behind by our healthcare system.

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Text: Recently, our CEO Geoffrey Boyce, cowrote an opinion piece with Ann Mond Johnson of the American Telehealth Association addressed to the governor of New Jersey. In the piece published on NJ.com, Geoffrey and Ann discuss the governor's opportunity to give permanence to temporary laws that cropped up during the pandemic. These laws created wider access to medical care for people across New Jersery and ensured that providers were paid fairly for administering care online. The ask of the open letter is simple: Gov. Phil Murphy, solidify telehealth’s legacy by signing bill S2559.

Read it here.

 

We’re excited to announce our new partnership with the Hall of Fame Behavioral Health. “Array Behavioral Care, the largest provider of telepsychiatry services in the country, will be the exclusive national telebehavioral health partner of Hall of Fame Behavioral Health under an agreement the entities announced Tuesday.” Read the press release here.

Learn more about our new partnership here.

 

Mt. Laurel, NJ and Chicago, IL – June 23, 2021 — Array Behavioral Care, the largest telepsychiatry service provider in the country and a thought leader in modern behavioral health care, today announced a collaboration with Blue Cross Blue Shield of Michigan to co-present an America’s Health Insurance Plans (AHIP) webinar titled “Using Telebehavioral Health in Collaborative Care.” During the webinar, which will take place Monday, June 28, 2021, at 1 p.m. ET, leaders from Array and Blue Cross Blue Shield of Michigan will present strategies for health plans and providers to improve the integration of physical and behavioral health care with innovative payment models to cover the cost of care.

Due to nationwide shortages of psychiatrists, primary care and acute care providers are seeing upticks in demand for behavioral health care. Yet many are not equipped to appropriately meet this care need. Proactive integration of physical and behavioral health addresses this challenge and breaks down care silos by bringing qualified behavioral health specialists directly into the primary care setting.

During the webinar, James R. Varrell, MD, founder and Chief Medical Officer of Array Behavioral Care, will be joined by William Beecroft, MD, DLFAPA, Medical Director of Behavioral Health of Blue Cross Blue Shield of Michigan, to share their insights and experiences in the use of telebehavioral health in collaborative care. Key points that Dr. Varrell and Dr. Beecroft will focus on include:

  • How telepsychiatry can expand access to behavioral health specialists, improve patient outcomes and decrease the cost of care
  • The hallmarks of collaborative care, including care coordination, use of validated clinical screeners and rating scales for depression and anxiety and regular case reviews with a consulting psychiatrist
  • The barriers, benefits and best practices of virtual collaborative care
  • How teams of providers in Michigan are working together to treat the whole person, including their physical, behavioral and social needs

We’re experiencing a crisis in behavioral health care. Patients are showing up at their doctor’s office or local emergency room in need of psychiatric care with no psychiatrists in sight,” said Dr. Varrell. “Integrated, telebehavioral care approaches are transforming access to quality, timely care, and I look forward to sharing ways that plans and providers can work together to achieve this.”

“We’ve seen firsthand how a collaborative care model can help us properly care for patients with complex psychological and physical needs, leading to lower healthcare costs and better outcomes,” said Dr. Beecroft. “I’m happy to share the ‘dos and don’ts’ we’ve discovered so that others can build these models too.”

Array’s telepsychiatry services and solutions have helped transform the behavioral healthcare landscape. As an industry pioneer and established thought leader, Array Behavioral Care continues to advocate and educate the medical community about telepsychiatry’s benefits. Learn more about the AHIP session and register online today to attend.

About Array

Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.

MOUNT LAUREL, NJ – Dr. Nicole Christian-Brathwaite, Senior Vice President and Medical Director of Scheduled Care and AtHome Services for Array Behavioral Care, has been invited to present Grand Rounds at the Brigham and Women’s Hospital, Department of Psychiatry, on Thursday, May 13, 2021. 

Dr. Christian-Brathwaite is a double board-certified adult and child and adolescent psychiatrist with special expertise in perinatal and post-partum mental health, trauma-informed care, telepsychiatry, school psychiatry, implicit bias and racism in mental health She has extensive clinical experience treating children, adolescents, adults and families, especially those from diverse backgrounds and is committed to breaking down barriers to care, especially among underserved populations and communities of color. 

In her presentation titled "The Impact of Racial Trauma on the Developing Brain," Dr. Christian-Brathwaite will discuss the psychological impact of adverse childhood experiences including trauma, depression, anxiety and abuse on underserved communitiesAdditionally, Dr. Christian-Brathwaite will dive in to help residents understand the intersection of trauma and racism and the long-lasting effects of this on families of color. Following this discussion, residents will be able to identify the impact that racism and microagressions have on the mental health of African Americans and Latino adolescents. 

Dr. Christian-Brathwaite's Grand Rounds will be presented via videoconference and will be recorded for future education.  

About Array Behavioral Care    

Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care from hospital to home with its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations.  To learn more, visit www.arraybc.com  

If you are in crisis, call the National Suicide Prevention Lifeline, a free, 24-hour hotline at 1.800.273.8255. If your issue is an emergency, call 911 or go to your nearest emergency room.