Array Provides Telebehavioral Health Services to Humana Medicare

On Jan. 1, 2022, Array AtHome joined Humana’s virtual care network and expanded members’ access to live video psychiatry and therapy services in their homes 

MOUNT LAUREL, N.J. – Jan. 5, 2022 — Array Behavioral Care, a leading nationwide telebehavioral practice, announced today that Array is providing telebehavioral health services to Humana Medicare Advantage individual and group members nationwide in 2022. 

As of Jan. 1, 2022, Array AtHome’s virtual psychiatry and counseling services are now available to approximately 5 million Medicare Advantage members. 

“We’re committed to changing health behaviors to improve lives. Array AtHome’s telebehavioral health services will provide improved access to behavioral health specialists and help meet the behavioral health needs of our Medicare Advantage members,” said Taft Parsons III, MD, Enterprise Medical Director, Behavioral Health, for Humana. 

Array & Humana Partnership

Since 2016, Array has served Humana members as a covered benefit through partnerships with primary care providers, integrating behavioral care into their clinics and practices. Recognizing a growing need for behavioral health care, Humana has expanded its behavioral health strategy and selected Array AtHome to be one of Humana’s direct-to-patient telebehavioral care providers to improve the lives of Medicare beneficiaries, 25% of whom live with mental illness. 

Array AtHome makes it easier for patients to get the help they need, when and where it works for them, through a large network of qualified clinicians and high appointment availability. Individuals seeking care are connected to ongoing services from the right licensed professional counselor, therapist or psychiatrist within days. 

Array’s services are available to more than 91 million people through Humana and other payers.  

“People everywhere, especially seniors with comorbid physical and behavioral conditions, need timely access to quality behavioral care. We commend Humana for prioritizing this need and feel honored that they’ve chosen us to meet it,” said James R. Varrell, MD, co-founder and Chief Medical Officer of Array Behavioral Care. “Humana members nationwide can now receive the right help, in the right setting, whether it be at their home or other care facilities.”  

About Array Behavioral Care

Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand, Scheduled and AtHome divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com. 

Additional Information: 

Some Humana Medicare Advantage plans in Nevada and Ohio may not offer telebehavioral health services through Array AtHome in 2022. To find out if Array is available, Humana members in those states should call the toll-free customer service number on the back of their Humana member ID card. 

Humana is a Medicare Advantage HMO, HMO SNP, PPO, PPO SNP and PFFS organization with a Medicare contract. Enrollment in any Humana plan depends on contract renewal. Other providers may be available in the Humana network. Providers may also contract with other plan sponsors.