OnDemand Care Services

Stabilize Patients.
Reduce Boarding.
Improve Outcomes.

Behavioral Health Solutions for Hospitals
Addressing Behavioral Health Pressures in Hospitals

Our Solution

Decrease Strain on Your Acute Care Teams

When patients in behavioral health crisis board for hours—or even days—it strains more than just the emergency department. Your nurses and care teams are left managing complex psychiatric needs without the tools or time to do it safely. Risk rises, and throughput stalls.

Array Behavioral Care delivers real-time, 24/7/365 psychiatric evaluations and crisis stabilization via telehealth, reducing:

  • ED boarding times
  • Staff burnout and safety incidents
  • Avoidable admissions and prolonged LOS

With licensed clinicians seamlessly integrated into your workflows, your team gets the expert support they need—when they need it most.

Choose the Right Level of Support

Learn How Each Model Works and Which Is Right for Your Hospital

Array OnDemand Care

For hospitals needing immediate psychiatric expertise:

Expert Psychiatric Evaluations and Disposition
Rapid, comprehensive assessments to determine risk, treatment needs, and appropriate level of care.
Acute Medication Management
Timely initiation of medications to stabilize symptoms, reduce agitation, and ensure safety.
Standardized, Quality-Driven Care
Proven protocols that align dispositions with clinical risk, support documentation, and drive measurable outcomes.
Integrated ED & Inpatient Support
Psychiatrists collaborate with onsite teams for consults, discharge planning, and smooth care transitions.
Download the OnDemand Care Overview

Array OnDemand Care+

For a scalable, team-based model:

Risk-Aligned Triage & Evaluation
Patients are matched to the right clinician based on acuity—licensed master’s-level clinicians or psychiatrists—for targeted, timely care.
Advanced Psychiatric & Biopsychosocial Assessments
In-depth evaluations address mental status, risk, medical history, and social determinants to guide accurate diagnosis and treatment.
Crisis Medication Management
Psychiatrists initiate and manage medications to stabilize patients, reduce agitation, and improve safety during acute episodes.
Discharge Planning & Quality Oversight
Clinically sound discharge plans and standardized care protocols improve outcomes, reduce readmissions, and ensure consistent documentation.
Download the OnDemand Care+ Overview

Our Solution

Built for Emergency Departments & Hospital Teams

Immediate Psychiatric Evaluations

Reduce ED boarding, avoidable admissions, and transfers

Dedicated Psychiatric Expertise

Licensed clinicians matched to patient acuity

Crisis Stabilization & Medication Initiation

Improve safety and outcomes

EHR Integration

Streamline handoffs and ensure continuity across doctors

National Coverage, Flexible Models

Scalable support tailored to hospital needs

Case Study

Maximizing Outcomes
in the ED

Delivering Measurable Improvements in Patient Care

Faced with rising demand for mental health services and mounting pressure on emergency departments, two hospitals in the Southeast partnered with Array Behavioral Care to transform behavioral health delivery. This case study reveals how telepsychiatry helped reduce wait times, prevent unnecessary admissions, and improve care quality—while easing strain on staff.

Read now to explore actionable strategies for enhancing ED efficiency and patient outcomes.

Read the Case Study
Delivering Measurable Improvements in Patient Care

Let’s Explore the Right Solution for Your ED

Looking to enhance behavioral health support for your teams and patients?

We’re here to help. Complete the form, and our clinical partnerships team will connect with you to explore your goals, challenges, and the best-fit OnDemand model for your hospital.