Patients are required to have a valid credit card on file with our practice and will be prompted to provide this information as part of the pre-visit confirmation process. A credit card will only be charged for fees associated with missed appointments and late cancellations and payments for non-covered services provided by Array AtHome.
Please notify us at least two days in advance if your schedule changes and you can no longer keep your appointment.
To cancel your appointment, contact our Care Navigation team at care@arraybc.com or 800.442.8938. Fees up to $100 may apply for missed appointments or late cancellations without adequate advance notice.
If you are in crisis, call 988 to talk with the National Suicide Prevention Lifeline, text HOME to 741741 to connect to a free crisis counselor, or go to your nearest emergency room.
