The Partnership Success Manager is primarily responsible for preserving and growing existing and new payor and partner relationships for our Scheduled Care service line. This position owns and manages relationships and new payor/referral source initiatives.
Job Responsibilities
Preserve and grow existing and new payor and partner relationships
Ownership and management of ongoing relationships
Manage implementation, enrollment, onboarding, and training processes with new payors
Drive utilization and referrals from existing payors
Conduct regular partnership meetings and maintain ongoing communication
Manage or conduct trainings to payor/referral staff as needed
Share and present utilization and quality data regularly
Continually seek opportunities to improve services and grow relationships
Manage new payor/referral source initiatives
Manage and provide ongoing support of new initiatives as related to payors and referral partners
Assist in all aspects of new initiatives from creation, sale, deployment, optimization, and data sharing.
Work with Medical Affairs and Finance to address issues related to payor enrollment, billing, and collections as needed
Work regularly with Clinician Management to maintain clinician supply in alignment with payor and referral source demand
Job Requirements
Master’s degree in healthcare administration, project management or related field
3-5 years of relevant experience
Superb leadership, organizational, time management and problem-solving skills
Exceptional written and verbal communication skills, including public speaking and training
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