Case Study
Search ArrayBC.com
Search ArrayBC.com
Search ArrayBC.com
Array provides increased access to care and improved behavioral health outcomes to your community by harmonizing culturally sensitive behavioral health clinicians into tribal health and wellness centers through telehealth.
Tribal communities we serve include:
Array leadership and hand-selected clinicians have vast personal and professional experience working with unique patient populations—including tribal communities. And they have an extensive understanding of behavioral health conditions that are commonly found within these communities.
Our clinical leadership has experience in delivering behavioral care in tribal settings, and our director of tribal partnerships has 20+ years of experience in behavioral health program administration, is a Sicangu Lakota, and is a member of the Mississippi Band of Choctaw Indians.
Although virtual, your telebehavioral health program is rooted in your onsite clinic, with services delivered directly into your health center. Both your staff and patients become familiar with your Array clinician through consistent interaction, collaboration and shared use of easy-to-use video platforms and your very own EHR.
Array clinicians are consistently available at the same time every week and are matched to your member patient population based on their conditions and challenges. With experience in tribal communities across the United States, Array understands the importance of long-term partnerships and solutions that help tribal communities overcome barriers to the recruitment and retention of clinicians who deliver needed care.
Hand-picked clinicians with experience delivering care within tribal communities. Array will take the time to learn about your community and provide an opportunity for you to interview matched clinicians to ensure a good fit.
Starting from scratch or growing your current program? Array will work with you to right-size your program to deliver the care and support you and your members need.
For many employees, having a strong sense of purpose at work can be key to their mental and emotional health. When employees struggle with their physical and emotional health, their ability to focus and function at work declines. As a result, employees are more likely to be disengaged, miss deadlines, and use more sick days. Making employees aware of resources and programs about depression, anxiety, relationship issues, stress, and other disorders is an opportunity for employers to more proactively support their employees and create a behavioral health-friendly work culture.
Whether it’s through employee assistance programs (EAPs) or part of general employee benefits, online behavioral care can improve your employees’ quality of life leading to:
 |
Boosts in productivity |
 |
Reduced absenteeism |
 |
Improved employee emotional wellbeing |
 |
More positive work culture |
Affordability and accessibility are among top barriers for people seeking behavioral health care. By partnering with Array, you can provide your employees convenient remote access to the mental and emotional support they need—and they can access it from anywhere, without taking off work time to get to appointments.
With Array AtHome, your employees can start with a guided telehealth session in just 2-10 days and be matched with a clinician that fits their needs.
Through our vast payer network, Array AtHome is a covered benefit for more than 87 million Americans and counting.
Array has the largest and most-trusted virtual team of licensed psychiatrists in the country, along with other clinical therapists.
We tailor our services to meet our patients’ social, cultural, and linguistic needs. Many of our clinicians are fluent in multiple languages, including Spanish, French, Russian, Dutch, Hindi, Farsi and Portuguese.
Our clinicians offer psychiatric assessments, talk therapy, and medication management for a variety of mental health issues.
|
ADHD |
|
Anxiety |
|
Depression |
|
Trauma, racial trauma |
|
Substance use disorder |
|
Relationship counseling |
|
Family/parenting issues |
|
Grief and loss |
|
Life transitions |
|
Child psychiatry |
|
Perinatal mental health |
|
Post-partum mental health |
|
Men's health |
|
LGBTQIA+ |
“I was happily surprised by how well the therapy session stacked up, as compared to an in-person appointment. It’s a great option for me. It's very hard to get in to see a therapist in an office in any timely manner, waitlists are very long in Philadelphia, and even harder to see a psychiatrist. Great service addressing these shortfalls in the mental health system.”
"Inpathy has the most amazing support. I am confident that if I have any concerns, I have a whole supportive team behind me."
"I very much love my therapist and the convenience of online therapy."
“My care provider is EXCEPTIONAL! I'm very pleased with my sessions with her. I'm gaining good understanding, feel listened to, and am rapidly learning due to her expertise. I leave each session feeling well cared for. ”
"The staff and doctors are amazing and their willingness to help is unparalleled. In a time where I felt as if I was falling apart Inpathy helped me pick back up the pieces.”
“Very efficient and knowledgeable staff and clinicians.”
"My therapist has helped me so much. She is very professional and open minded. I look so forward to our sessions!"
"I just want to share that I had a very pleasant experience chatting with a care navigator using the chat widget on the homepage. She was responsive, friendly and helpful! I seriously doubted whether the feature would work, but the process was very easy!"
Check out our coverage map to see if Array’s services are accepted by your health insurance in your state.
Already know Array AtHome is a covered benefit for your team? Let’s find time to connect and discuss how we can help you educate your employees and empower them to take action.
By providing access to telebehavioral health, you increase your ability to reach underserved members, while also meeting the needs of members who want on-demand access to quality care. These services not only improve member retention and loyalty but also save money.
Why Consider Telebehavioral Health?
There are a variety of reasons payers decide to include telebehavioral health as an option for their members. They realize it:
You have many options when it comes to choosing your telebehavioral health service provider. So, what makes Array the right choice? Let’s start with these:
We offer two distinct telebehavioral health service models so you can choose the best fit for the needs of your members.
So that your members have enhanced access to care, we offer appointments from 7 a.m. - 11 p.m. every day of the week.
In addition to support from our care navigation team, your clinical care managers can directly help your members find the right clinician by conducting searches by state, clinician type, service, specialty and clinician background. Additionally, they have direct access to appointment availability and they can schedule appointments on behalf of your membership.
Our clinicians will be in direct contact with your members’ primary care providers. This includes sending post-session notes that detail diagnoses and prescriptions.
We provide screening tools, outcomes measurement and member engagement. See regular patient population data in a customized dashboard on behavioral health measures including PHQ9, GAD7 and BHI and engagement measures including NPS, no shows, appointment history and more.
This credentialing allows us to delegate enrollment and provide fast implementation.
Whether its geographic barriers caused by their remote location or the apprehension of clinicians to care for offender populations, a correctional telepsychiatry program will help facilities bypass the challenges of finding behavioral health clinicians who are qualified, willing and able to work in these settings. Array’s clinical, operational and technical experience in correctional mental health will ensure your facility delivers the required levels of care while minimizing transportation and personnel costs associated with offsite services.
With Array OnDemand Care, correctional facilities can have 24-hour coverage and access to psychiatric treatment within an hour on average. This allows your facility to be prepared for psychiatric crises and to address issues onsite, where inmates receive rapid care in a secure and familiar environment.
Array Scheduled Care ensures individuals who are at risk of future escalation and psychiatric emergencies receive routine psychiatric care. By enabling regular medication management, telepsychiatry can ultimately reduce the number of inmates on medication while cutting the amount spent on pharmaceuticals for those who truly need it.
Mental health disorders—including increasing numbers of suicide attempts— are common in correctional settings and the cost for treatment can be significant. By using telepsychiatry, transportation and supervision costs are reduced by providing timely psychiatric care and evaluation onsite. With an average of $2,600 spent for transportation and officer overtime, as well as the cost of a hospital stay, telepsychiatry can result in significant cost savings for your facility.
Whether your practice is looking to deliver direct patient care, support the primary care team through consultation, or have a behavioral health referral destination, Array can partner with you to form a program unique to the services you currently offer and want to build on.
To provide services directly from your practice, Array will match a consistent clinician or group of clinicians ranging from psychiatrists and psychiatric nurse practitioners to social workers and counselors.
Whether a single clinician or a team, Array Scheduled Care makes them available during regular blocks of time to perform their expected responsibilities, including assessments, medication management, participation in treatment team meetings and supervision.
Telebehavioral collaborative care sets out on a treat-to-target mission, where care plans are adjusted based on clinical outcomes and patient results. With a shared sense of accountability, Array’s consulting psychiatrist supports behavioral health elements of the plan while PCPs keep patients under their own direct care and maintain control of the comprehensive picture.
Through Array’s virtual approach to collaborative care, streamlining costs, facilitating connections to other behavioral health resources and activating new reimbursement streams becomes easier.
Array AtHome Care provides access to a major network of behavioral health clinicians who provide services directly into patient homes. By referring to Array, you can improve patient experience and reduce wait times by overcoming the need to identify a nearby specialist.
In today’s world, direct-to-consumers services are becoming the expectation. Work with Array to develop a program that allows for Array clinicians or your local clinicians to work all or partially from home while seeing patients remotely.
Array helps health systems increase access to modern behavioral health care in community-based settings like primary care, outpatient mental health centers and many other settings.
As the organization your community turns to for help, your clinicians, staff and resources are being or will be stretched to a breaking point. Sometimes, you need someone else to help carry the load. Enter, Array.
An Array telebehavioral program modernizes your typical approach to behavioral health in a way that minimizes disruption and builds on the familiar workflow your team knows and the familiar experiences your patients trust.
Forget the burdens of recruiting and onboarding scarcely available clinicians by accessing behavioral health capacity to enhance the bandwidth of your staff. Grow and innovate all or part of your program and services without sacrificing the ability to deliver care as an onsite specialist would.
Leaning on experience from hundreds of programs and thousands of patient sessions held in mental health centers and CMHCs, Array aligns skilled telebehavioral health clinicians to the needs of your organization and patients. With expanded bandwidth across individual team members and the organization as a whole, you’ll increase access to quality behavioral care while minimizing costs and time dedicated to the recruitment, onboarding and licensing.
Array clinicians will be dedicated to you, matched to your specific priorities and learn your leadership, staff and workflows for optimal collaboration and unified patient care.
Array provides remote access to reliable, consistent behavioral health capacity.
Grow and innovate all or part of your behavioral health program without sacrificing the ability to deliver services an onsite specialist would carry out.
Array helps health systems increase access to modern behavioral health care in community-based settings like primary care, outpatient mental health centers and many other settings.
There are not enough psychiatric professionals to meet the growing demand for mental health services. Behavioral health patients often have to wait hours in the emergency department for evaluation or disposition. This leads to overcrowding, which is not only costly for hospitals, but also compromises quality of care and the quality of the overall patient experience.
With Array’s on-demand telepsychiatry services, the onsite care team at your hospital can connect seamlessly with our remote psychiatric professionals who can evaluate patients via video and determine appropriate disposition. This improves bed availability and care for everyone.
Our telepsychiatry clinicians can also initiate treatment from the hospital with a bridge back to a community resource. They also help hospitals and their staff conduct remote psychiatric consultation liaison services and can be used as a peer-to-peer consult resource to support strained and overextended in-person staff in the ED, on the med floors, and within psychiatric inpatient units.
Call on Array’s remote team of behavioral health clinicians to offset crisis moments with expertise.
Enable physicians and hospitalist staff to accurately diagnose and initiate treatment for patients with underlying behavioral conditions.
Supplement onsite resources and minimize strain caused by increasing mental health patient volume.
Refer patients to Array’s network of AtHome Care clinicians who provide services directly into patient homes.
Array helps health systems increase access to modern behavioral health care in community-based settings like primary care, outpatient mental health centers and many other settings
Hear the story of a mother in New Jersey whose teenage son struggles with suicidal tendencies. She recently spoke about the contrast between seeking in-person care three years ago and her recent experience with telepsychiatry. The first time, she and her son waited for more than 18 hours in a crowded ED for her son to be seen by a social worker, not a psychiatrist — a common occurrence as hospitals shoulder the burden of the nationwide mental health crisis amid a shortage of behavioral care professionals.
Three years later, amid COVID and with the help of telehealth, their experience was very different. This time, the hospital had implemented a telepsychiatry program that allowed her son to be seen in just a matter of hours by a psychiatrist who evaluated him and sent him home with a concrete treatment plan and next steps. With telepsychiatry, the wait for timely, quality behavioral healthcare is over.
Through proven telepsychiatry services, teams in every department have timely access to psychiatrists, psych NPs and other behavioral health specialists who evaluate patients, provide consults, prescribe medication, and offer guidance when time is of the essence.
If you are in crisis, call the National Suicide Prevention Lifeline, a free, 24-hour hotline at 1.800.273.8255. If your issue is an emergency, call 911 or go to your nearest emergency room.
© 2021 Array Behavioral Care. All rights reserved.