There are not enough psychiatric professionals to meet the growing demand for mental health services. Behavioral health patients often have to wait hours in the emergency department for evaluation or disposition. This leads to overcrowding, which is not only costly for hospitals, but also compromises quality of care and the quality of the overall patient experience.
With Array’s on-demand telepsychiatry services, the onsite care team at your hospital can connect seamlessly with our remote psychiatric professionals who can evaluate patients via video and determine appropriate disposition. This improves bed availability and care for everyone.
Our telepsychiatry clinicians can also initiate treatment from the hospital with a bridge back to a community resource. They also help hospitals and their staff conduct remote psychiatric consultation liaison services and can be used as a peer-to-peer consult resource to support strained and overextended in-person staff in the ED, on the med floors, and within psychiatric inpatient units.
Call on Array’s remote team of behavioral health clinicians to offset crisis moments with expertise.
Enable physicians and hospitalist staff to accurately diagnose and initiate treatment for patients with underlying behavioral conditions.
Supplement onsite resources and minimize strain caused by increasing mental health patient volume.
Refer patients to Array’s network of AtHome Care clinicians who provide services directly into patient homes.
Array helps health systems increase access to modern behavioral health care in community-based settings like primary care, outpatient mental health centers and many other settings
During a live webinar hosted by the American Hospital Association, Array conducted a survey revealing how the demand for behavioral care is a challenge in hospitals and health systems. Many are reporting ED visits for behavioral issues at rates higher than 20%, and 67% are experiencing high readmission rates for these patients. Explore the data to better understand the landscape and the need for timely, expert-led virtual behavioral care programs.
Hear the story of a mother in New Jersey whose teenage son struggles with suicidal tendencies. She recently spoke about the contrast between seeking in-person care three years ago and her recent experience with telepsychiatry. The first time, she and her son waited for more than 18 hours in a crowded ED for her son to be seen by a social worker, not a psychiatrist — a common occurrence as hospitals shoulder the burden of the nationwide mental health crisis amid a shortage of behavioral care professionals.
Three years later, amid COVID and with the help of telehealth, their experience was very different. This time, the hospital had implemented a telepsychiatry program that allowed her son to be seen in just a matter of hours by a psychiatrist who evaluated him and sent him home with a concrete treatment plan and next steps. With telepsychiatry, the wait for timely, quality behavioral healthcare is over.
Through proven telepsychiatry services, teams in every department have timely access to psychiatrists, psych NPs and other behavioral health specialists who evaluate patients, provide consults, prescribe medication, and offer guidance when time is of the essence.