About AtHome - Array Behavioral Care

Psychiatrists:

Psychiatrists (MDs, DOs) are medical practitioners specializing in the diagnosis and treatment of mental illness. Array employs board certified psychiatrists to provide diagnosis of underlying medical conditions and medication management to patients in acute crisis or receiving ongoing, outpatient medication management. Array psychiatrists are trained to help individuals experiencing long-term feelings of sadness, hopelessness, substance use disorders, or other problems that may be interfering with everyday life.

Nurse Practitioners:

Psychiatric Nurse Practitioners (PMHNPs) are advanced registered nurses with specialized education and training in providing health promotion and maintenance through the diagnosis and treatment of acute illness and chronic conditions. Psychiatric Nurse Practitioners can prescribe medication in most states, often under the supervision of a psychiatrist with whom they have a collaborative agreement. Array employs board certified PMHNPs who have at least 2 years of special training focused on psychiatry. Array PMHNPs are trained to evaluate and treat individuals with an array of needs, including serious mental illness such as schizophrenia, bipolar disorder, anxiety disorder, and major depression through medication management.

Licensed Therapists and Counselors:

Therapists and Counselors (LCSWs, LPCs, LMFTs) are licensed mental health service professionals, many of whom hold a master's degree, trained to work with individuals, families, and groups in treating mental, behavioral, and emotional problems and disorders. Array employs licensed therapists and counselors to practice psychotherapy and other therapeutic techniques. While therapists and counselors do not prescribe medication to individuals, and most do not offer formal diagnoses, Array therapists are trained to help patients cope with behavioral health issues and change behavior patterns that may be harmful or preventing you from living your healthiest life.

Swipe right/left to view more testimonials.

Meeting face to face with a psychiatrist online has been exactly what I needed. I was apprehensive at first because in the past, I’ve gone to an office for my appointment with a psychologist. However, she quickly made me feel at ease and is comforting and encouraging without being condescending. She has helped me understand my feelings and equipped me with the tools I needed to help myself. I would recommend Array’s therapists and psychiatrists for anyone who is seeking help.

Array Patient

Psychiatrist

Natalie Toski, MD

I’ve been seeing therapists off and on almost all of my life. Monique Simpson is the most helpful of all. She’s amazing!

Array Patient

Therapist

Monique Simpson, LCSW

Kelly Wood has been hands down the best therapist I've ever had. In the past couple of months, I've been able to do major self-improvement because of her and the techniques she has taught me. Friends and family members have witnessed my positive improvement. I've referred a couple of my close friends and family members because I want everyone to have the same amazing experience I have had with Kelly.

Array Patient

Therapist

Kelly Wood, LCSW

I chose my therapist Courtney Henson just by reading her bio. I am so grateful I chose her. She is extremely wonderful, very caring and goes above and beyond to help me. She provides excellent feedback, is so easy to talk to, and makes you feel comfortable. She is very knowledgeable and is eager to see me improve.

Array Patient

Therapist

Courtney Henson, LCSW

Dana is the best therapist that I have ever had. I'm navigating an extremely difficult time in my life and I can honestly say I wouldn't be able to do it without her.

Array Patient

Therapist

Dana Meadows, LCSW

Heather is the most amazing therapist I’ve had. I finally feel like I’m moving forward.

Array Patient

Therapist

Heather Lauderback, LCSW

Jucinta Rome is the best thing that has happened to me. I wish I had her 40 years ago. I hope I never lose her.

Array Patient

Therapist

Jucinta Rome, LCSW

I have had a wonderful experience! Katie Lyon is an amazing therapist and has helped me tremendously. I cannot speak highly enough of how much she has helped me through major issues I had been struggling with for decades. I will recommend this to everyone!

Array Patient

Therapist

Katie Lyon, LPC

What if I or someone I know is in crisis?

Array is not suited for use in situations of crisis. If you or someone you’re with is in need of crisis care, please call 911 or the National Suicide Prevention Lifeline at 1.800.273.8255.

Is my personal information secure and private?

Absolutely. Array meets the privacy and confidentiality standards set by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Our technology is equipped to ensure that your personal information including your history, medical records and treatment are protected and secure.

What technology do I need?

Most people already have access to the tools they need to connect to a provider through Array. Individuals can access sessions using smartphones, tablets or computers equipped with webcams. No special equipment, software or app downloads are needed.

Why online psychiatry?

There are many reasons people prefer online therapy and/or psychiatry services.

It’s convenient: Be seen when and where it works for you without the hassle of taking time off work or sitting in waiting rooms. Our providers often have next-day appointments and are available evenings and weekends
Provides options: Find the right provider who fits your needs and preferences — whether or not they live in your community. Access licensed counselors, therapists and psychiatry providers who are licensed in your state.
Safe and secure: Unlike Skype or FaceTime, our technology is HIPAA-compliant and protects your personal information.
Completely private: Your session on Array is strictly confidential. Array sessions are never recorded and you have control over whether you invite family or friends to join your online video call.
Easy to use: Array works on any computer, tablet or smartphone with internet and a webcam. Plus, we offer 24/7 support for tech issues, test calls and troubleshooting.
Flexible scheduling: Weekdays a no-go? Need to do a session after the kids go to bed? No problem. Appointments are available 7 days a week and it often only takes a few days from your request before you can meet with a provider.

How do online psychiatry sessions work?

Getting started is easy. Once you complete our online registration forms, you will receive an email confirmation with next steps. An Array care navigator will reach out to help you find the provider and session time that best suit your needs. Then, the Array team will support you as you try a test session, meet with your provider and set follow-up appointments. When it’s time for your session, you’ll need to be in a private space with a tablet, smartphone or computer with a web camera to log in for your session. You and your provider will be able to see and hear each other throughout the appointment. After your session, your provider will charge your credit card for the amount you owe and Array will automatically submit a bill to your insurance company, if applicable.

What do Array AtHome sessions cost?

Cost of sessions on Array vary based on your insurance, the type of provider you will be seeing and what service you are looking for. Generally though, telehealth sessions cost about the same as an in-person appointment, but you have the convenience of not having to travel to an office. If you have a question about whether your insurance will cover your appointment, we are here to help! You can connect with a member of our care navigation team at 1.800.442.8938 or care@arraybc.com to discuss what an Array session will cost for you. Review more about fees, insurance, and billing information for Array.

What is online psychiatry?

Online psychiatry is the delivery of mental and behavioral health care services over the internet through secure video calls. It’s also sometimes called telemental health care, telepsychiatry, distance therapy, etherapy, telebehavioral health or simply telehealth. Array makes it easier to get the help you need, when and where it works for you, through convenient, online live video sessions with licensed therapy and psychiatry providers from your computer, smartphone or tablet. Behavioral health providers who offer online sessions include counselors, therapists, social workers, psychiatrists and nurse practitioners with special training in psychiatry.

What are the typical mental health issues your clinicians treat?

AtHome Care’s clinical team of licensed nurse practitioners, psychiatrists, social workers and therapists support patients across the country with these common mental health issues. - Anxiety - Depression - Trauma, racial trauma - Substance use disorder - Relationship issues - Family/parenting issues - Grief and loss - Life transitions - Child psychiatry - Perinatal mental health - Post-partum mental health - Men’s health - LGBTQIA+

What health insurances does Array AtHome accept?

Today, Array AtHome covers more than 87 million American lives and we're accepting new insurances every day. See our complete list of in-network health insurances.

Who can I contact if I have questions about my treatment?

If you are a current patient with a question about an upcoming appointment, medication refill, or other question about your treatment, please contact our Care Navigation team at 1.800.442.8938, care@arraybc.com, or by chatting us by clicking the chat bubble in the lower right corner of your screen.

© 2023 Array Behavioral Care. All rights reserved.

If you are in crisis, call 988 to talk with the National Suicide Prevention Lifeline, text HOME to 741741 to connect to a free crisis counselor, or go to your nearest emergency room.