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Welcome, Carelon Team!


We’re here to help you. Let’s work together to ensure Carelon members have access to the mental health support they need, so they can live the lives they deserve.
With appointments available seven days a week, Array makes it easy for Carelon members to connect with licensed therapists or psychiatrists through convenient, online video sessions.
Click the button below to schedule telebehavioral health services on behalf of your members!
*only serving California residents*
*for Carelon internal use only*

Find a Clinician and Schedule an Appointment

How it Works

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Step 1: Search our Clinician Directory

Search by clinician specialty, state, and date.

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Step 2: Select a Clinician and Schedule a Session

Find a clinician that best suits your member's needs, then schedule their first session.

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Step 3: Start Telehealth Services

The Array team is here to support your membership as they try a test session, meet with their clinician and set follow up appointments.

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Have questions? Call our Care Navigation team at

800.481.2399

Standard Hours: Mon-Fri 9am - 8pm ET

For assistance after hours, call 800.442.8938
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Carelon Case Managers can email our Care Navigation team directly at

payorsolutions@arraybc.com

© 2023 Array Behavioral Care. All rights reserved.

If you are in crisis, call 988 to talk with the National Suicide Prevention Lifeline, text HOME to 741741 to connect to a free crisis counselor, or go to your nearest emergency room.