Online Mental Health Care in New Jersey

An illustration of people using online behavioral healthcare

Access Your Array AtHome In‑Network Benefit

Did you know Array AtHome is an in-network benefit available to 80% of New Jersey residents? With Array AtHome, you can meet with a licensed behavioral health professional on your schedule. If you’re covered by one of these insurers, you and your eligible family members can book a secure online appointment in 7-10 days with a clinical psychiatrist, therapist, or counselor.

 

Why Array AtHome?

Your Care
on Your Terms

Array AtHome makes it easy to connect with clinical psychiatrists, licensed professional counselors, and therapists through online video calls on your schedule. Our clinicians often have next-day appointments and are available evenings and weekends.

 

Diverse Clinicians
and Specialties

From stress to depression, anxiety, trauma and more, our team is ready to listen and help, including prescribing medication, if needed. Plus, many of our clinicians are fluent in multiple languages, including Spanish, French, Russian, Dutch, Hindi, Farsi and Portuguese.

 

Talk to a Professional
in Just 7-10 Days

Join the thousands of people across the country who are getting the personalized support they need with Array. Schedule an online appointment with one of Array’s therapists or psychiatrists licensed in the Garden State and be seen in just 7-10 days.

 

How it Works

STEP 1

Get Started
with Telehealth

Take 5 minutes (or less) to complete our online registration forms.

STEP 2

Find the Right Clinician
for You and Schedule
a First Session

Match the type of care–psychiatric assessment, talk therapy, or medication management–that fits your needs, then search our clinician directory and schedule your first session.

STEP 3

Begin Addressing
Your Mental
Health Needs

Start with a guided telehealth session with support from the Array Team in just 7-10 days. You may then meet with your clinician regularly and schedule follow-up appointments.

Get Started

To get started, please continue to fill out the following registration information. In addition to accepting insurance, we also offer self-pay options.

I want to know more before registering

 

Array AtHome FAQs

Here are some common questions many people have about telehealth. You can also meet our clinicians and learn more about AtHome.

What if I or someone I know is in crisis?

Array is not suited for use in situations of crisis. If you or someone you’re with is in need of crisis care, please call 911 or the National Suicide Prevention Lifeline at 1.800.273.8255.

Is my personal information secure and private?

Absolutely. Array meets the privacy and confidentiality standards set by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Our technology is equipped to ensure that your personal information including your history, medical records and treatment are protected and secure.

What technology do I need?

Most people already have access to the tools they need to connect to a provider through Array. Individuals can access sessions using smartphones, tablets or computers equipped with webcams. No special equipment, software or app downloads are needed.

Why online psychiatry?

There are many reasons people prefer online therapy and/or psychiatry services.

  1. It’s convenient: Be seen when and where it works for you without the hassle of taking time off work or sitting in waiting rooms. Our providers often have next-day appointments and are available evenings and weekends
  2. Provides options: Find the right provider who fits your needs and preferences — whether or not they live in your community. Access licensed counselors, therapists and psychiatry providers who are licensed in your state.
  3. Safe and secure: Unlike Skype or FaceTime, our technology is HIPAA-compliant and protects your personal information.
  4. Completely private: Your session on Array is strictly confidential. Array sessions are never recorded and you have control over whether you invite family or friends to join your online video call.
  5. Easy to use: Array works on any computer, tablet or smartphone with internet and a webcam. Plus, we offer 24/7 support for tech issues, test calls and troubleshooting.
  6. Flexible scheduling: Weekdays a no-go? Need to do a session after the kids go to bed? No problem. Appointments are available 7 days a week and it often only takes a few days from your request before you can meet with a provider.

How do online psychiatry sessions work?

Getting started is easy. Once you complete our online registration forms, you will receive an email confirmation with next steps. An Array care navigator will reach out to help you find the provider and session time that best suit your needs. Then, the Array team will support you as you try a test session, meet with your provider and set follow-up appointments.

When it’s time for your session, you’ll need to be in a private space with a tablet, smartphone or computer with a web camera to log in for your session. You and your provider will be able to see and hear each other throughout the appointment.

After your session, your provider will charge your credit card for the amount you owe and Array will automatically submit a bill to your insurance company, if applicable.

What do Array AtHome sessions cost?

Cost of sessions on Array vary based on your insurance, the type of provider you will be seeing and what service you are looking for. Generally though, telehealth sessions cost about the same as an in-person appointment, but you have the convenience of not having to travel to an office. If you have a question about whether your insurance will cover your appointment, we are here to help! You can connect with a member of our care navigation team at 1.800.442.8938 or care@arraybc.com to discuss what an Array session will cost for you.

To learn more about fees, insurance and billing information for Array, click here.

What is online psychiatry?

Online psychiatry is the delivery of mental and behavioral health care services over the internet through secure video calls. It’s also sometimes called telemental health care, telepsychiatry, distance therapy, etherapy, telebehavioral health or simply telehealth.

Array makes it easier to get the help you need, when and where it works for you, through convenient, online live video sessions with licensed therapy and psychiatry providers from your computer, smartphone or tablet.

Behavioral health providers who offer online sessions include counselors, therapists, social workers, psychiatrists and nurse practitioners with special training in psychiatry.

What are the typical mental health issues your clinicians treat?

AtHome Care’s clinical team of licensed nurse practitioners, psychiatrists, social workers and therapists support patients across the country with these common mental health issues.

– Anxiety  

– Depression  

– Trauma, racial trauma  

– Substance use disorder  

– Relationship issues  

– Family/parenting issues  

– Grief and loss  

– Life transitions  

– Child psychiatry  

– Perinatal mental health  

– Post-partum mental health  

– Men’s health  

– LGBTQIA+  

What health insurances does Array AtHome accept?

Today, Array AtHome covers more than 87 million American lives and we’re accepting new insurances every day.

To see our complete list of in-network health insurances, click here.

If you are in crisis, call the National Suicide Prevention Lifeline, a free, 24-hour hotline at 1.800.273.8255. If your issue is an emergency, call 911 or go to your nearest emergency room.