How do online psychiatry sessions work?

Getting started is easy. Once you complete our online registration forms, you will receive an email confirmation with next steps. An Array care navigator will reach out to help you find the provider and session time that best suit your needs. Then, the Array team will support you as you try a test session, meet with your provider and set follow-up appointments.

When it’s time for your session, you’ll need to be in a private space with a tablet, smartphone or computer with a web camera to log in for your session. You and your provider will be able to see and hear each other throughout the appointment.

After your session, your provider will charge your credit card for the amount you owe and Array will automatically submit a bill to your insurance company, if applicable.

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If you are in crisis, call the National Suicide Prevention Lifeline, a free, 24-hour hotline at 1.800.273.8255. If your issue is an emergency, call 911 or go to your nearest emergency room.