Accounting for only pandemic-induced disruptions, children and adolescents with largely untreated anxiety, trauma, and isolation, have been pushed past a breaking point. The same can be said for seniors, too. In an op-ed in HIT Consultant, Array CEO Geoffrey Boyce explains that this unprecedented need for mental health services can’t be met through traditional models of care. The more telehealth is validated as a permanent fixture in healthcare with proper reimbursement, the better off our country’s mental health will be. Read on HIT Consultant.
As rates of depression, anxiety, and substance use have increased, Array is redesigning its behavioral health programs for the 1 in 3 Americans needing behavioral health services every year. In an interview with the American Journal of Managed Care, Array CEO Geoffrey Boyce shares how we’re rising to the occasion to deliver evidence-based clinical programs and services across the continuum of care. Watch on AJMC.com
MOUNT LAUREL, N.J.— Array Behavioral Care, the nation’s leading virtual psychiatry and therapy practice, responded to President Joe Biden’s vision for a national mental health strategy to strengthen system capacity, connect more Americans to care, and create a continuum of support. During his first State of the Union Address, President Biden called for getting, “…all Americans the mental health services they need. More people they can turn to for help, and full parity between physical and mental health care.”
“President Biden’s recent declaration was proof that our nation’s mental health crisis is a priority, at the highest level of government,” said CEO Geoffrey Boyce. “We urge all behavioral health clinicians and organizations everywhere to answer the call to take on mental health in any way possible—and as the President stated, ‘especially for our children, whose lives have been turned upside down.’ On behalf of the thousands of clinicians and staff nationwide, Array is energized by the Biden Administration’s commitment to transform how mental health services are accessed in America and will continue to play an integral role in creating a healthcare system that is equitable and accessible to patients across the continuum of care.”
As one of the earliest advocates of telepsychiatry more than 20 years ago, Array has worked to improve regulations that increase the ease-of-use of telepsychiatry in homes, hospitals, and primary care offices for patients and clinicians. Telebehavioral care services for adults and children are actively delivered by Array in all of these care settings, including hospitals in rural communities like Sidney Health Center in Montana and VCU Tappahannock in Virginia, an adult and one-of-a-kind pediatric Collaborative Care treatment program with United Physicians, an independent physician organization of 2,000 providers in Michigan, and in patients’ homes nationwide via Array AtHome.
“The COVID-19 pandemic has dramatically exacerbated a long-standing challenge of capacity: traditional models of direct care inefficiently use our behavioral care workforce and limits the number of patients who can be treated,” added Dr. Jim Varrell, Founder and Chief Medical Officer of Array Behavioral Care. “The data continues to show that behavioral healthcare delivered through technology can reduce barriers to care and increase access to a broad range of treatment options and be effectively delivered to families in every clinical setting, regardless of where someone lives.”
About Array
Array Behavioral Care is the nation’s leading clinician-centric virtual psychiatry and therapy practice with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand, Scheduled and AtHome divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
In January 2022, The Center for Medicare and Medicaid Services announced in a proposed rule that it was soliciting feedback from the health care industry to better understand potential hurdles facing Medicare Advantage plans when trying to add behavioral health providers to their networks. Array CEO Geoffrey Boyce explains why a shortage of behavioral health professionals is only part of the problem and discusses the more complex factors in play. Read in Behavioral Health Business.
Why is behavioral health well suited to telehealth? And what are some of the biggest differences between an in-person and telebehavioral session? Array CEO Geoffrey Boyce explains to the American Journal of Managed Care how telehealth allows clinicians and patients to connect with one another in ways they wouldn’t in an in-office setting. Watch on AJMC.com.
When the nearest psychiatrist's office is dozens or even hundreds of miles away, a virtual connection may be enough to help people living with serious mental health conditions get effective care through their local primary care clinic, a new Journal of General Internal Medicine study shows. Array’s partnership to provide telebehavioral health services to Humana Medicare Advantage individual and group members nationwide in 2022 is part of a larger trend of using telehealth for behavioral care. Read the story in Healthcare Finance News.
Amid skyrocketing depression rates, Humana has expanded its behavioral health strategy to bring Array AtHome direct-to-patient behavioral telehealth to nearly five million Medicare Advantage members. Read more about how the partnership is making it easier for more Americans to get the behavioral healthcare they need faster. Read in Healthcare Finance News.
Array and Humana’s partnership, announced in January 2022, means Array’s clinicians will provide live psychiatry and therapy sessions via video to all of Humana's approximately 5 million Medicare Advantage members across the country. Array CEO Geoffrey Boyce joins the American Journal of Managed Care to explain how Array AtHome is building on clinical mental health care, not replacing it. Watch the video on AJMC.com.
As the country struggles with a shortage of inpatient behavioral health beds and mental healthcare providers, health systems are increasingly turning to telepsychiatry to meet the need. Joining Gist Healthcare, Geoffrey Boyce, CEO of Array Behavioral Care, says that health systems are seeking more comprehensive behavioral health solutions across inpatient, virtual and home-based settings, but regulatory barriers are standing in the way of more widespread adoption.
Listen to the podcast here.
On Jan. 1, 2022, Array AtHome joined Humana’s virtual care network and expanded members’ access to live video psychiatry and therapy services in their homes
MOUNT LAUREL, N.J. – Jan. 5, 2022 — Array Behavioral Care, a leading nationwide telebehavioral practice, announced today that Array is providing telebehavioral health services to Humana Medicare Advantage individual and group members nationwide in 2022.
As of Jan. 1, 2022, Array AtHome’s virtual psychiatry and counseling services are now available to approximately 5 million Medicare Advantage members.
“We’re committed to changing health behaviors to improve lives. Array AtHome’s telebehavioral health services will provide improved access to behavioral health specialists and help meet the behavioral health needs of our Medicare Advantage members,” said Taft Parsons III, MD, Enterprise Medical Director, Behavioral Health, for Humana.
Array & Humana Partnership
Since 2016, Array has served Humana members as a covered benefit through partnerships with primary care providers, integrating behavioral care into their clinics and practices. Recognizing a growing need for behavioral health care, Humana has expanded its behavioral health strategy and selected Array AtHome to be one of Humana’s direct-to-patient telebehavioral care providers to improve the lives of Medicare beneficiaries, 25% of whom live with mental illness.
Array AtHome makes it easier for patients to get the help they need, when and where it works for them, through a large network of qualified clinicians and high appointment availability. Individuals seeking care are connected to ongoing services from the right licensed professional counselor, therapist or psychiatrist within days.
Array’s services are available to more than 91 million people through Humana and other payers.
“People everywhere, especially seniors with comorbid physical and behavioral conditions, need timely access to quality behavioral care. We commend Humana for prioritizing this need and feel honored that they’ve chosen us to meet it,” said James R. Varrell, MD, co-founder and Chief Medical Officer of Array Behavioral Care. “Humana members nationwide can now receive the right help, in the right setting, whether it be at their home or other care facilities.”
About Array Behavioral Care
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand, Scheduled and AtHome divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
Additional Information:
Some Humana Medicare Advantage plans in Nevada and Ohio may not offer telebehavioral health services through Array AtHome in 2022. To find out if Array is available, Humana members in those states should call the toll-free customer service number on the back of their Humana member ID card.
Humana is a Medicare Advantage HMO, HMO SNP, PPO, PPO SNP and PFFS organization with a Medicare contract. Enrollment in any Humana plan depends on contract renewal. Other providers may be available in the Humana network. Providers may also contract with other plan sponsors.
