Telepsychiatry | News | Array Behavioral Care

MOUNT LAUREL, N.J. and PONTIAC, Mich., June 21, 2024 /PRNewswire/ -- Array Behavioral Care, the nation's leading virtual psychiatry and therapy practice providing quality mental health services across the continuum of care, and Common Ground, a comprehensive crisis service organization delivering mental health care across Michigan, today announced an innovative partnership that expands access to crisis care in Michigan. Array's telepsychiatrists will integrate with Common Ground's Oakland Assessment and Crisis Intervention Service (OACIS) to expedite care and improve patient outcomes. With Michigan lawmakers mandating crisis stabilization services, OACIS is one of 15 crisis stabilization pilot sites assisting the state in developing its guidelines.

America is currently experiencing a mental health crisis. Vulnerable populations including children surge into EDs seeking care for acute behavioral health issues because long wait lists for other treatment options leave patients or their caretakers with no other choice. Reliance on the ED for quick care leads to overcrowding and delayed treatment, worsening outcomes.

Many mental health patients receive more appropriate care in community settings, leading to improved recovery times and overall well-being. To better treat those with mental illness in their own neighborhoods and connect people to the most appropriate care, forward-thinking organizations are launching innovative initiatives across the country to solve the crisis. Crisis stabilization services operate at the forefront of these efforts, treating people experiencing urgent mental health issues using nimble community-based teams.

The Michigan Department of Health and Human Services (MDHHS) included Common Ground in its mental health crisis stabilization pilot cohort to help inform guidelines for a statewide crisis services system. With the OACIS pilot program, Common Ground aims to obtain Crisis Stabilization Unit (CSU) certification in the fall of 2024. The program will treat mental health patients in the most suitable environment based on their individual needs. CSUs are short-term alternatives to EDs and psychiatric inpatient admissions, designed for people who can be stabilized through treatment and recovery coaching within 72 hours.

Offering short-term and recovery-oriented psychiatric care as an alternative to inpatient psychiatric hospitalization, the OACIS pilot site includes medication management and monitoring, peer support, group therapy, nursing, coordination with family and other providers, and discharge planning. Array will support Common Ground with Michigan-licensed telepsychiatrists selected and trained for crisis services in behavioral health, providing thorough evaluations and reliable treatment for people experiencing a mental health emergency.

"Our relationship with Array's psychiatrists is important to us. Common Ground needs on-demand access to psychiatric care where the psychiatrists are an extension of our team and respond quickly to the needs of people in crisis. When we have times of high volume, we need access to multiple psychiatrists at the same time, which we could not have managed without Array," said Heather Rae, President & CEO of Common Ground.

The OACIS pilot site will combine Array's OnDemand telepsychiatry services, which provide as-needed assessments, care, and consultations to rapidly determine the appropriate treatment for those in psychiatric crisis, with Common Ground's specialization in crisis care, giving patients the best support possible based on their risk and disposition. The partnership also prevents patients from entering higher levels of care than necessary and keeps patients safe after they leave with detailed discharge plans.

"As one of the country's most innovative community health organizations, Common Ground is changing the way mental health treatment is delivered in our communities by evolving crisis care pathways," said Shannon Werb, CEO of Array Behavioral Care. "With Array's licensed psychiatrists supporting the OACIS crisis stabilization services pilot site, our team's capabilities are making a real impact in the lives of Michiganders with mental health issues, as well as their families and neighbors."

Array and Common Ground both have long histories of innovation in behavioral health care. The Array team was an early champion of virtual mental health treatment and has provided telepsychiatry care for 25 years. Common Ground has operated in Michigan since 1971, and has evolved to provide crucial services including crisis intervention, virtual behavioral health urgent care, mobile crisis teams, facility-based crisis services, and more.

About Common Ground
Common Ground is a nonprofit organization that has served as an expert in behavioral health and crisis intervention since 1971. Through its comprehensive crisis continuum, Common Ground uses a trauma-informed approach to provide professional, compassionate services to over 165,000 people annually. "Helping people in crisis 24/7 is at the heart of everything we do." For more information, visit www.CommonGroundHelps.org.
If you or a loved one is experiencing a mental health emergency, call or text 988. To access Common Ground's crisis services in Oakland County, Michigan call our Resource and Crisis Hub at 800-231-1127.

About Array Behavioral Care
Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients. As a pioneer in the field, Array sets the standard for excellence in telepsychiatry while actively shaping industry advancements and advocating for regulatory enhancements that support the evolving needs of patients and providers. Discover more about accessible, comprehensive behavioral health care at www.arraybc.com.

Virtual psychiatry and therapy provider hires two experienced leaders in COO Christy Kisner and CIO Patrick Williamson to continue driving innovation across telehealth operations and technology on a national scale

Mount Laurel, N.J., April 9, 2024 — Array Behavioral Care, the nation’s leading virtual psychiatry and therapy practice providing quality mental health services across the continuum of care, today announced two new additions to its C-suite: Chief Operating Officer (COO) Christy Kisner and Chief Information Officer (CIO) Patrick Williamson. Kisner and Williamson have decades of experience scaling national clinical services. They join an Array leadership team committed to enhancing the clinician experience and improving patient mental health outcomes across settings ranging from the hospital to the home.

Americans are in the middle of a mental health crisis and a loneliness epidemic. Suicides are on the rise, and 1 in 20 adults experience serious mental illness. Unfortunately, there is a shortage of psychiatrists and mental health care providers across the United States, making it difficult for Americans experiencing mental health issues to access the crucial care they need. These provider shortages are particularly acute in rural areas; 65% of rural counties do not have a single psychiatrist, making virtual mental health appointments an increasingly vital option for individuals living in these underserved regions.

As COO, Kisner will focus on growing Array’s national service delivery capabilities, leading the integration of its offerings with Chief Medical Officer Dr. Sara Gotheridge, and working with Williamson to implement and scale technology that benefits both clinicians and patients. Prior to joining Array, Kisner was the Pof SpecialtyCare’s Neuro Services Service Line, where she oversaw one of its fastest-growing divisions. After starting her career as a clinical neurophysiologist, she transitioned to the business side of healthcare where she has spent the past 23 years growing, scaling, and operating companies in the entrepreneurial and private equity spaces.

Williamson will lead Array’s technology strategy as CIO, where he will oversee systems, networking, and security. He has two decades of experience leading healthcare IT teams at national organizations, with a specific focus on telehealth. Before joining Array, Williamson was Vice President of Client Operations at Netgain Technology, where he provided managed cloud and IT solutions to healthcare, legal, and accounting businesses. He has also directed IT strategy at women’s and children’s care provider MEDNAX and teleradiology practice vRad.

“Array sets a high standard for clinical excellence, and we’re always striving to improve our patient and clinician experience through technological and operational innovation,” said Shannon Werb, CEO of Array Behavioral Care. “With Christy and Patrick, we’ll be able to make hiring and onboarding new clinicians even more seamless, while continuing to deliver quality care to patients wherever they are, including hospitals, homes, or community-based settings.”

About Array Behavioral Care

Array Behavioral Care is the nation’s leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients. As a pioneer in the field, Array sets the standard for excellence in telepsychiatry while actively shaping industry advancements and advocating for regulatory enhancements that support the evolving needs of patients and providers. Discover more about accessible, comprehensive behavioral health care at www.arraybc.com.

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Mount Laurel, New Jersey -Array Behavioral Care is proud to be Certified™ by Great Place To Work® for the second year in a row. The prestigious award is based entirely on what current employees say about their experience working at Array. This year, 89% of employees said it’s a great place To Work – 32 points higher than the average mid-sized U.S. company.

Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

"Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. “By successfully earning this recognition, it is evident that Array stands out as one of the top companies to work for, providing a great workplace environment for its employees."

“I couldn’t be prouder of our organization and this recognition, based on the feedback of our amazing team members,” shares Shannon Werb, Chief Executive Officer at Array Behavioral Care.  “The need for our services is ever-increasing, countless patients rely on us to provide timely and effective behavioral care in a setting of their choice. Our mission of increasing access to care starts with our great clinicians, who are supported by our administrative team members, enabling them to practice at the top of their license delivering excellent care to our patients. "   

This year, Array has received multiple awards, including “Top Places to Work” by Ragan Communications, a Silver Bell Seal for Workplace Mental Health by Mental Health America, and a Fortune Best Workplaces in Healthcare.

As a mental health organization, Array prioritizes a healthy workplace culture, providing resources through our Employee Assistance Program, mental health self-care, volunteer activities, professional development, a dynamic corporate wellness program with Peloton®, and a robust rewards and recognition program with Nectar. Through various employee-led Affinity groups, we celebrate our unique and dynamic culturally diverse team, highlighting and planning activities around various nationally recognized campaigns such as Minority Mental Health Month, Pride Month and Hispanic Heritage month, to name a few.

WE’RE HIRING!

Looking to grow your career at a company that puts its people first? Visit our careers page at: /about/careers

About Array Behavioral Care

Array Behavioral Care is the nation's leading clinician-centric virtual psychiatry and therapy practice with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its three flexible delivery models. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.

About Great Place to Work Certification™

Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.

About Great Place To Work®

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.

September 11, 2023

The Honorable Anne Milgram
Administrator
United States Drug Enforcement Administration
800 K Street NW Suite 500
Washington, D.C. 20001

Dear Administrator Milgram:

Thank you for your willingness to further listen and meet with stakeholders, specifically medical practitioners, on the proposed rules for prescribing controlled substances via telehealth. We, the undersigned, collectively employ approximately 1,600 mental health professionals and treat over one million patients annually. As the largest organizations working in telepsychiatry, we have extensive expertise in the practice of medicine through telehealth, and are committed to responsibly continuing and expanding access to mental health services for patients beyond the traditional in-person office-based model.

We understand the DEA’s difficult job in balancing access to care with diversion prevention. To that end, we will be using our time at the listening session to propose a Special Registration process that will accomplish our collective goal of legitimate and safe prescribing without compromising access to needed care for millions of Americans. The following pages outline our recommendations for this Special Registration process.

Thank you for your consideration of what we believe to be a path forward that will allow the DEA to maintain important controls on prescribing, while ensuring practitioners can continue to offer crucial patient care.

Sincerely,

Talkiatry
Quartet Health / innovaTel Telepsychiatry
Array Behavioral Care
Iris Telehealth

DEA Proposal Overview

Overview
Under the proposed rules for telemedicine issued on March 1, 2023[1], many Americans who rely on telemedicine services will lose access to mental health, substance use disorder, and other healthcare services. To prevent this, we recommend the DEA enact a Special Registration for telemedicine to allow the safe prescribing of controlled substances through telemedicine while preventing diversion. This Special Registration will be in addition to the proposed rule that allows for prescribing via telemedicine after a qualified referral from an in-person provider. Under our proposal, the DEA will issue two registration licenses: 1) the commonly known DEA Registration, and 2) a new Special Registration.

The 1) DEA Registration will continue to exist for providers prescribing Schedule II-V medications in the circumstances allowed under the current[2] and proposed¹ rule, including the following circumstances:

Treat patients in-person,
Treat patients via telemedicine where at least one in-person evaluation occurred, or
Treat patients via telemedicine that have been referred from a DEA-registered provider that had at least one in-person medical evaluation (see footnote 2 for other limited circumstances allowed)

The 2) Special Registration will apply to providers prescribing Schedule IIN non-narcotic, III, IV and V medications ONLY when a provider has not treated a patient in-person nor has a referring provider treated a patient in-person.

DEA Registration

Special Registration

Allows qualified providers to prescribe Schedule II (any duration) and Schedule III-V (>30 days) medications via telehealth after 1) an in-person visit, or 2) qualified referral from in-person provider (other limited circumstances allowed²)
Primarily impacts incidental telemedicine prescribers (i.e., providers who see patients in both in-person and virtually)

Allows qualified providers to prescribe Schedule IIN non-narcotic, III, IV, and V medications via telemedicine without an in-person visit or referral
Primarily impacts large provider groups that see patients predominantly or exclusively via telemedicine without an in-person evaluation.
Exemptions from certain requirements for a) providers at not-for-profit organizations or hospitals (for-profit and not-for-profit) and b) buprenorphine prescriptions

Focus of this document

Special Registration Details

Guardrails govern and limit the authority granted by the Special Registration (see next page).
So long as a provider holds a DEA registration, only one Special Registration is required to prescribe controlled substances in all 50 states, D.C. and its territories. Providers would not need a separate registration for each state where they practice.
Providers would not be required to maintain a physical location or to physically store records in each state where they practice. Providers can store records electronically, in common spreadsheet formats or certified electronic medical records (EMR).
Providers can prescribe controlled substances under the authority of the DEA Registration or the Special Registration, based on the setting of care in which they treat each patient.

Proposed Guardrails for the Special Registration
The following guardrails would minimize diversion without materially restricting access. To avoid creating undue administrative burden, we have broken these out into two categories:

Guardrails that apply to all providers prescribing Schedule II-V, with no exemptions
Guardrails that apply to all providers prescribing Schedule II-V, with exemptions for:
1. Providers practicing at not-for-profit organizations (as defined in the IRS Code exempt organizations under 501(c)(3)) or hospitals (both for- and not-for-profit)
2. Prescriptions of buprenorphine

Category	Guardrail	Rationale
1. Guardrails that apply to all providers prescribing Schedule II-V controlled substances, with no exemptions
Visit Frequency	Require providers to evaluate the patient at least once every 90 days to continue to prescribe controlled substances	Regular cadence of care is necessary to appropriately titrate medication
Visit Type	Require providers to have the capability and to offer synchronous audio/video visits and communicate with patients via a HIPAA compliant platform	Critical to maintain high quality care
Pharmacy Affiliations	For controlled substance prescriptions, prohibit telemedicine practitioners from requiring, recommending, referring, or suggesting a patient utilize a specific registered pharmacy, unless the patient initiates the request for a suggestion or recommendation of a pharmacy	Critical to maintain quality care and avoid misaligned incentives
Authority to prescribe	Limit the authority for qualified providers to the *prescription* of medications for standard of care The authority to store and dispense these medications on site would not be granted via Special Registration	Physical locations for storing and dispensing medications are out of scope of the Special Registration
Ketamine	Exclude ketamine from the list of medications that can be prescribed under the Special Registration (can still be prescribed under the DEA Registration) If the FDA approves labeling for a ketamine drug for patients to self-administer at their domicile or finds it to be safe for a patient to administer without medical supervision, the DEA will review this prohibition and seek amendment to this regulation	Ketamine is approved for treatment resistant depression In-person observation is the standard of care after prescription to allow provider to *intervene* if necessary
Schedule II	Limit Schedule II to Schedule IIN non-narcotic medications Limit to treatment of mental health conditions Require prescribers to satisfy one of the following: Physician Certified advanced practice Nurse Practitioner with a Board Certification in Psychiatric-Mental Health from ANCC Physician Assistant with certificate of added qualification of Psychiatry from NCCPA Completed 8 hours of approved State licensing medical board or its equivalent continuing medical education credits related to ADHD	Schedule IIN non-narcotic drugs are critical to treating legitimate mental health needs, while broader Schedule II have a history of abuse
Category	Guardrail	Rationale
2. Guardrails that apply to all providers prescribing Schedule II-V controlled substances, with exemptions for a) providers practicing at not-for-profit organizations or hospitals (both for- and not-for-profit) and b) prescriptions of buprenorphine
Limits on Rx volume	Limit controlled substance prescriptions to 500 per provider per month *(recommended)* Limit number of patients on a controlled substance to 275 per provider *(alternate limit)* For either limit recommendation, in specific circumstances where a practitioner exceeds the limit(s), consideration will be given to the reason documented in the patient’s medical record While roughly equivalent, we recommend a limit on controlled substance prescriptions rather than patients: Prescription volume is easier to track Patients may be prescribed more than one controlled substance Provider coverage (for doctors on vacation or leave) would complicate per provider patient count	Limits potential for abuse, consistent with pre-existing DEA regulations
Data reporting	For each provider, report the following non-PHI data to the DEA on a quarterly basis: Prescriber DEA registration number Healthcare Entity the prescription was affiliated with Name of drug(s) prescribed Number of prescriptions for each drug Date of prescription(s) Providers may delegate reporting authority to others and the delegate will be provided to the DEA For example, if a medical practice employs multiple medical practitioners that are required to report, the practitioners may delegate to the medical practice entity to report on their behalf Alternatively, medical practitioners may delegate the reporting to an administrative person or may contract with a third party for reporting This data can be stored and reported in common spreadsheet formats, in the format of a Certified Electronic Health Record (CEHR), or in other formats approved by the DEA Reports can be submitted to the DEA electronically via online reporting, electronic file upload, or other means as approved by the DEA	Allows DEA to access previously hard to get data Creates accountability to minimize risk of diversion Protects patients’ privacy by removing PHI DEA to propose the format and mechanism for the sharing of these reports within 6 months of the Special Registration process being created, and to allow sufficient time for public comment DEA may also consider pharmacy prescription data as not all prescriptions written are filled by patients

[1] 88 FR 12875; 88 FR 12890; Telemedicine Encounter Notice of Proposed Rulemaking Rules for Controlled Substances (March 1, 2023)

[2] Exceptions to the Ryan Haight Act are: 1) treatment in a hospital or clinic; 2) treatment in the physical presence of a DEA-registered practitioner; 3) treatment by Indian Health Service or Tribal practitioners; 4) treatment during a public health emergency as declared by the Secretary of Health and Human Services; 5) treatment by a practitioner who has obtained a “special registration”; 6) treatment by Department of Veterans Affairs practitioners during a medical emergency; and 7) other circumstances specified by regulation. See 21 C.F.R. § 1300.04(i)(1)-(7).

New Talent will Accelerate the Nation’s Leading Virtual Psychiatry and Therapy Provider in Growing and Diversifying its Services, Technology, and Operations Across Care Continuum

MOUNT LAUREL, NJ – Sept. 6, 2023 — Array Behavioral Care, the nation’s leading clinician-centric virtual psychiatry and therapy practice, announced three executive leadership hires: Shannon Werb, Chief Executive Officer; Sara Gotheridge, MD, Chief Medical Officer; and Ben Schlang, Chief Financial Officer. These new leaders will support the execution of broader company-wide initiatives and investments across technology, operations, and teams to expand the breadth and depth of Array’s telebehavioral services across the care continuum.

Demand for mental health care remains high in acute care and community outpatient settings, where capacity is significantly constrained. Less than one-third of all mental health needs are being met nationwide, according to research conducted by the U.S. Department of Health & Human Services. Virtual psychiatry and therapy enable more patients to receive care directly from clinicians across all settings. Array pioneered this industry, with Array Co-founder Dr. Jim Varrell performing one of the industry’s first telepsychiatry encounters in 1999. Today more than 90 million Americans in all 50 states can access Array’s timely, quality behavioral health care services in hospitals, community clinics, primary care offices, and at home. Array has delivered nearly four million virtual encounters to date.

“At Array, we speak about our ability to diversify and scale effectively, not only as strategic and operational business imperatives, but importantly, as a fundamental responsibility in fulfilling commitments to our customers and the patients we serve—we’re mission-bound to meet our nation’s ever-increasing demand for behavioral care,” said Glenn Cole, Array’s Board Chairman. “The Board is grateful for all that Array’s executive team has done in establishing Array as the industry leader, and is thrilled that founders Jim Varrell and Geoffrey Boyce will continue to work alongside Shannon, Sara, Ben and other Array leaders to develop and execute a shared vision and strategy to more effectively address mental health needs across the country.”

Werb, Gotheridge, and Schlang bring substantial healthcare experience, and proven success in their respective domains, including business strategy and operations, clinical, and financial. Werb has more than 25 years of experience as a healthcare executive and driver of value creation in the provider and related healthcare technology industries. Previously, he served as COO at DispatchHealth, where he played a key role in diversifying the company’s capabilities to multiple service lines, while scaling delivery across more than 40 states. Prior to that, Werb was president and COO of vRad, a global telemedicine company and the nation’s largest radiology practice.

Array is poised to accelerate its pace of scale in new and existing markets through enhanced service offerings and operations, innovative technology, and expansion of the practice team. Array’s unique service delivery models will deliver timely and high-quality care across the continuum, regardless of setting, and continued investment in Array’s leadership will drive more comprehensive solutions to Array’s hospital and payor partners. Amid growing national concern for mental health, timely intervention is valuable and appropriate follow-up care is critical. Array is investing in both.

“We’re at a critical inflection point for telehealth—we’ve experienced wide-scale adoption and efficacy, and we must ensure we maintain that commitment in order to best meet the nation’s mental health care needs,” said Werb. “It’s an honor to lead an industry innovator and build on our legacy as a great place for clinicians to practice care and for patients to receive care.”

Along with Werb, Array welcomes Gotheridge to oversee Array’s clinical team and quality program, and Schlang to manage the company’s financial operations. In addition to growing multiple practices throughout her 25-year career, Gotheridge is an experienced CMO within community mental health and has unique expertise in integrated care. She will oversee all clinical services, maintain active clinical practice, and partner closely with Array’s operations team to ensure that the highest quality of care is delivered to patients in a scalable and sustainable way. Schlang brings more than a decade of private equity experience in healthcare investment and finance and has been actively involved with Array for nearly six years as a member of one of Array’s institutional investors, Harbour Point Capital.

“We built the foundations for Array more than 20 years ago because we knew that virtual care offered patients in critical need access to the right care at the right time,” said Geoffrey Boyce, Array’s Founder. “Now more than ever, we see the importance of our mission and recognize the need to grow our organization to meet patients’ increasing mental health care needs. With these new leaders, Array is poised to maximize the expertise of our exceptional clinicians and enhance our offerings and delivery at an accelerated pace.”

In January 2023, Array completed a Series C capital raise led by CVS Health to further scale Array’s modern behavioral care services across the continuum. Array’s clinical, operational, administrative, and technical specialists enable its to clinicians operate at the top of their licenses, integrate with care teams, and similarly practice as they would if they were physically present with the patient. Array was named a Fortune 2023 Best Workplaces in Healthcare, following last year’s receipt of Great Place to Work® certification.

About Array Behavioral Care

MOUNT LAUREL, NJ – Sept. 6, 2023 — Great Place To Work® and Fortune magazine have selected Array Behavioral Care for the 2023 Fortune Best Workplaces in Health Care™ List. This is Array’s first time being named to this prestigious list. Earning a spot means that Array is one of the best companies to work for in the country.

The Best Workplaces in Health Care award is based on analysis of survey responses from over 208,000 employees from Great Place To Work Certified™ companies in the health care industry.

“Array is a clinician-centric organization, and people are at the heart of everything we do in succeeding in our mission of transforming access to behavioral care services” says Kelly Lewis, Chief People Officer. “It’s important for us as an organization to ensure that employees are first caring for themselves in order to have the capacity to care for others, so we have built a healthy work culture that is weaved throughout our mission and values, our mental health and physical wellness programs, our training and development structure, and so forth. It is such an honor to be named a Best Workplace in Health Care among our peers.”

The Best Workplaces in Health Care list is highly competitive. Great Place To Work, the global authority on workplace culture, determines its lists using its proprietary For All™ Methodology to evaluate and certify thousands of organizations in America’s largest ongoing annual workforce study, based on over 1.3 million survey responses and data from companies representing more than 7.5 million employees this year alone.

Survey responses reflect a comprehensive picture of the workplace experience. Honorees were selected based on their ability to offer positive outcomes for employees regardless of job role, race, gender, sexual orientation, work status, or other demographic identifier.

“Congratulations to the Best Workplaces in Health Care,” says Michael C. Bush, CEO of Great Place To Work. “These companies know that it isn’t the industry — but the company — that determines the employee experience. By putting people first, they are reaping the rewards: lower labor costs, higher standards of care, and happier employees.”

“Fortune congratulates the Best Workplaces in Health Care,” says Fortune Editor-in-Chief Alyson Shontell. “Creating a vibrant workplace culture that draws the best talent in health care is vital for the success of the leaders in this highly competitive industry. It is also what’s needed to ignite innovation and deliver best-in-class performance.”

This year, Array has been awarded a Great Place to Work®, A Top Places to Work® by Ragan Communications, named among Best Virtual Therapy Companies by Verywell mind, and received Mental Health America’s prestigious Silver Bell Seal for Workplace Mental Health. Two of its leaders, Chief People Officer Kelly Lewis and Medical Director of Engagement, Dr. Jamie Evans, were both named Top Women in Wellness and HR by Ragan.

About Array

About the Fortune Best Workplaces in Health Care List

Great Place To Work selected the 2023 Fortune Best Workplaces in Health Care by gathering and analyzing confidential survey responses from more than 208,000 employees at Great Place To Work Certified organizations in the health care industry. Company rankings are derived from 60 employee experience questions within the Great Place To Work Trust Index™ Survey. Great Place To Work determines its lists using its proprietary For All™ Methodology to evaluate and certify thousands of organizations in America’s largest ongoing annual workforce study. In the last year, 1.3 million survey responses were received and data from companies representing more than 7.5 million employees, this year alone. Read the full methodology.

To get on this list next year, start here.

About Great Place To Work
As the global authority on workplace culture, Great Place To Work brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Its proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified or receiving recognition on a coveted Best Workplaces™ List.

Follow Great Place To Work on LinkedIn, Twitter, and Instagram or visit greatplacetowork.com and sign up for the newsletter to learn more.

About Fortune
The Fortune mission is to change the world by making business better. We achieve that by providing trusted information, telling great stories, and building world-class communities. We measure performance by rigorous benchmarks. And we hold companies accountable. Our goal is to make Fortune a force for good through its second century and beyond. For more information, visit www.fortune.com.

In July, Array recognizes BIPOC Mental Health Month which was formally initiated in 2008 to bring awareness to the mental health needs and unique struggles of racialized ethnic communities (I.e., those culturally identifying as Black, Indigenous/American Indian/Alaska Native, Latino/Hispanic, and Asian American/Pacific Islander). We want to ensure that no individuals or groups feel marginalized when it comes to accessing mental health care. This month is meant to highlight ways to support and provide resources for a growing population of BIPOC individuals in the US. Array will be sharing information and resources on this topic throughout the month.

Given the theme of the month and Array’s commitment to continuously work towards being an inclusive, anti-racist, multicultural and just organization, Array also wants to address the recent U.S. Supreme Court ruling which restricts the consideration of race and ethnicity in higher education admissions.

Array stands with professional organizations including the APA, AACAP and AMA in our stance that this decision poses a threat to diversity within the mental health care field, which could consequently limit access to appropriate care for individuals in BIPOC communities across the country.

Race-conscious admissions policies are designed to address structural and systemic barriers that hinder access to higher education for underrepresented students. Research shows that lack of educational attainment beyond high school can lead to greater socioeconomic challenges that perpetuate health inequities in racialized ethnic groups. Lack of representation within healthcare fields also has negative physical and mental health impacts on minoritized populations. Array believes that a diverse mental health workforce is critical to providing quality mental healthcare for all and addressing the mental health inequities that minoritized individuals experience.

As we process these recent policy decisions and their long-term impacts, we encourage Array team members to first and foremost take care of their own mental health and continue to educate themselves on cultural competency and the mental health of BIPOC communities.

We are thankful to our Array team members for their daily hard work and dedication to help increase access to high quality mental health care.

Array strongly opposes all legislative and other governmental attempts to limit access to gender-affirming support and care for transgender and gender diverse youth, or to sanction or criminalize the actions of physicians and other clinicians who provide them. We stand with organizations including the American Academy of Child and Adolescent Psychiatry, the American Academy of Pediatrics, the American Psychiatric Association, and the American Medical Association in support of access to affirming and supportive treatment for transgender and gender diverse youth and their families, including appropriate mental health services, and when indicated puberty suppression and medical transition support.

Research shows that foregoing gender-affirming care can have tragic consequences as transgender youth experience disproportionate levels of violence and bullying and are less likely to feel safe at school than cisgender peers (Day et al., 2018).

Access to gender-affirming care positively impacts the mental health of transgender youth and lowers their risk of depression and suicide (Bauer et al., 2015). Transgender youth who have access to gender-affirming medical care experience improvements in mental health and often show mental health comparable to their cisgender peers (Toomey et al., 2022).

MOUNT LAUREL, NJ, May. 22, 2023 — Array Behavioral Care is proud to be Certified™ for Mental Health’s America’s (MHA) Silver Bell Seal for Workplace Mental Health.

This national recognition is awarded to employers who are truly committed to creating mentally healthy workplaces and take a holistic approach to evaluating employer’s best practices in a variety of different competencies. Only 13% of all workplaces who applied for this certification qualified for this honor.

As a Bell Seal recipient, Array joins a community of leaders who transform the workplace environment into a more supportive and healthier culture where employees can thrive.

"At Array, we live by our core values of being an inclusive, supportive, collaborative, wise and solutions-oriented organization. Receiving this recognition is truly an honor, and one we don’t take for granted” said Kelly Lewis, Chief People Officer of Array Behavioral Care. “We recognize that an investment in employee mental health is an investment in the organization’s financial, social, and emotional health, and that’s truly at the heart of everything we do.”

Array continuously works to enhance its culture and offer multi-faceted wellness programs for its administrative and clinical team members. Over the past year, we’ve offered a more robust Employee Assistance Program, increased efforts to support professional development, launched our corporate wellness program with Peloton® and have continued to celebrate our dynamic and culturally diverse teams through various Affinity group initiatives. There’s a little something for everyone and we want to make sure everyone feels supported, no matter what their role here within our organization.

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Looking to grow your career at a company that puts its people first? Visit our professional careers page on our website here.