By James Varrell, MD
The United States is facing a severe shortage of psychiatrists, in which 55 percent of counties nationwide currently have no psychiatrists available, according to a new report. This shortage is impacting the country’s health care system, particularly for primary-care doctors, who increasingly have to assume these roles to treat mental or behavioral health conditions.
Taking on mental health care often requires more time and resources to adequately assess and treat such conditions, which can further limit the valuable time doctors have with other patients at the point of care.
Moreover, the delivery of specialized mental healthcare can be out of the realm of expertise or comfort for many primary-care doctors. When it is, it makes sense to refer care to psychiatry providers. Yet, due to the current shortage of psychiatrists, patients may need to wait weeks—sometimes even months—to be seen by a local psychiatry provider in their community.
This is where direct-to-consumer telepsychiatry, also known as in-home telepsychiatry, can help fill the gap for primary-care doctors. Telepsychiatry is a type of telemedicine that uses videoconferencing to provide psychiatric evaluation, consultation and treatment.
Why direct-to-consumer telepsychiatry?
Telepsychiatry offers several benefits, and meets the standard of traditional in-person care. Telepsychiatry can meet patients where they are, whether at home or in a private office, eliminating time spent traveling to appointments or in waiting rooms. It also allows more flexibility with scheduling, as direct-to-consumer telepsychiatry providers usually work from home themselves and can offer appointments during non-traditional hours, including evenings and weekends.
By eliminating long wait times associated with community-based psychiatry options, direct-to-consumer telepsychiatry enables greater accessibility to psychiatry providers and supports continuity of care. It expands the reach outside the local community, so patients have access to high quality care and a variety of specialized providers. As long as a telepsychiatry provider is licensed in the state where a patient is physically located, they can deliver care. This also opens the door for patients to continue seeing their same psychiatry provider throughout many life transitions; including job changes, college, and vacations.
Just like with in-person treatment, patients meet with the same telepsychiatry provider over time, allowing the patient and his or her consented primary-care doctor to develop a rapport with the remote psychiatrist. By ensuring the mental health of a patient is appropriately addressed, primary-care doctors can better attend to the patient’s physical health.
Key considerations when referring patients
Referring patients to direct-to-consumer telepsychiatry is similar to referring to any outpatient setting. Like other referrals, the process begins with an intake of patient’s medical history and applicable screenings to determine if the patient requires specialty care.
Telepsychiatry is versatile and has been proven effective with all age groups. For patients who worry about mental or behavioral health stigmas, telepsychiatry may help them follow-up with referrals to psychiatry providers who they can see through telehealth as opposed to those they would have to see in-person.
Referral coordinators can help determine if a patient is appropriate for in-home, direct-to-consumer treatment by asking a few simple questions and considering the following:
For many remote referral groups, patients have the option to choose from a list of applicable psychiatry providers based on specialty and area of expertise, and schedule an online appointment at their convenience.
Expanding your referral community
Because telepsychiatry is a newer type of referral option, a practice may want to test direct-to-consumer care on a small group of early adopters to create an easy system for referring before offering this option practice-wide. When evaluating remote referral group options, primary-care doctors should consider:
After a few early adopters, a practice can gauge their comfort level with this type of referral option, generate buy-in from staff and patients and roll out the direct-to-consumer referral option practice-wide.
The impact of telepsychiatry
With direct-to-consumer telepsychiatry as a referral option, primary-care doctors don’t have to settle for the limited choices within their community or provide mental or behavioral health services themselves. Using telepsychiatry, doctors can ensure the mental health of their patients is addressed in an effective and timely fashion, which can ultimately have a direct impact on their health, wellbeing and overall quality of life.
James R. Varrell, M.D. is a child and adolescent psychiatrist who has been practicing telepsychiatry for 18 years and is the Medical Director of InSight Telepsychiatry. InSight’s direct-to-consumer division that currently accepts patient referrals for psychiatry and therapy is called Inpathy.
Read the full article on Physician’s Practice here.
By James Varrell, M.D. | Jul. 07, 2017 – Original article on NAMI.org/Blog
Anna struggled to leave her home because of her severe anxiety and depression. Because her psychiatrist’s office was more than an hour away, the stress of commuting often made Anna’s symptoms worse. Anna needed a more practical treatment option and believed there had to be one out there. In her search, she discovered telepsychiatry.
Telepsychiatry is a growing and clinically effective way to provide mental health care via online video calls. One of telepsychiatry’s newest applications called direct-to-consumer (D2C) telepsychiatry is quickly becoming a popular solution for many struggling to find convenient and effective care. D2C telepsychiatry allows providers to deliver mental health care to individuals in their homes (or any other private space) using computers, tablets or phones.
For Anna, and the millions of people living with mental health conditions, this innovative option takes away the stress of commuting to and from an in-person office setting. Telepsychiatry sessions are also far easier to fit into busy schedules. With telepsychiatry, Anna could have her sessions at home after her children had gone to bed. Most importantly, Anna could now receive consistent treatment, empowering her to better cope with her conditions.
The Benefits of Telepsychiatry
Unfortunately, Anna is not alone. More than 55 percent of U.S. counties are currently without any psychiatrists at all. Even in areas that do have mental health professionals, there are simply not enough providers to go around. And because most psychiatrists are concentrated in cities, many people outside these areas, like Anna, endure long commutes to reach the nearest psychiatrist with available appointment times.
For those who share Anna’s experience, D2C telepsychiatry offers an alternative. Here are some of the many ways a person can benefit from telepsychiatry:
Telepsychiatry makes it possible for people like Anna to receive care in a comfortable, familiar environment. This new form of treatment has the capacity to improve the lives of millions by increasing access to mental health care across the country.
James R. Varrell, M.D. is a child and adolescent psychiatrist who has been practicing telepsychiatry for 18 years and is the Medical Director of InSight Telepsychiatry. InSight’s direct-to-consumer division that accepts patient referrals for psychiatry and therapy is called Inpathy.
KALAMAZOO, MI – Representatives from InSight Telepsychiatry participated in a grand rounds presentation for the Department of Psychiatry at Western Michigan University Homer Stryker, M.D. School of Medicine. This was the first time the School of Medicine held a presentation on the topic of telepsychiatry.
The presenters were Randy McCloud and Dillon Euler, M.D. McCloud has a decade of diverse healthcare experiences and extensive clinical knowledge of behavioral health, in addition to experience designing and implementing successful telepsychiatry programs. Dr. Euler has focused his career on public and community psychiatry, forensic psychiatry and administrative consulting. For the past two years, Dr. Euler has worked in emergency telepsychiatry and is very interested in improving access to and quality of psychiatric care in various communities.
In their presentation entitled, How to Make Telepsychiatry Work, McCloud and Dr. Euler discussed:
As an appropriate demonstration of telemedicine’s technological capabilities, Dr. Euler joined via videoconference and shared a clinical case study demonstrating the strengths of telepsychiatry care in practice. Those in attendance were left with a few “Telepsychiatry Takeaways” to remember as they continue their work in the behavioral health field.
About InSight + Regroup
InSight + Regroup (now Array Behavioral Care) is the leading and largest telepsychiatry service provider in the US with a mission to transform access to quality behavioral health care. InSight + Regroup serves hundreds of organizations and individuals in various settings across the continuum of care with its on-demand, scheduled services and direct-to-consumer (Inpathy) divisions. Given its size, diversity of services and extensive experience and expertise, InSight + Regroup is uniquely positioned to enable scalable telepsychiatry programs across the care continuum. As an industry thought leader, InSight + Regroup has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
WASHINGTON, DC (PRWEB) JUNE 16, 2017 – Olivia Boyce, marketing and communications manager at InSight Telepsychiatry, spoke at the Mental Health America (MHA) 2017 Annual Conference held in Washington, D.C. She discussed the mental health landscape in Montana and presented on an innovative program that the MHA of Montana Chapter is using to bring increased access to mental health care to this underserved state.
Olivia Boyce Speaks on Using Telemental Health to Address the Crisis in Montana at Mental Health America’s 2017 Conference
The conference theme this year is Sex, Drugs and Rock & Roll – all often considered to be controversial topics. MHA challenged attendees and speakers to talk openly about the messy and uneasy truths that accompany mental health, mental illness and addiction in hopes of starting conversations around potential solutions.
As part of the Rocking it On the Local Level breakout group where MHA Affiliate Programs discussed ways that their programs are creating change in local communities, Boyce will be presenting on the telemental health program that her organization and MHA of Montana under executive director Dan Aune, has worked to implement.
Currently in Montana, 1 out of 5 adults are diagnosed with depression and there are 23.8 suicides per 100,000 people – the 3rd highest rate in the U.S (AFSP.org). Boyce explained some of the risk factors that are specific to Montana include geographic isolation, a “man-up” attitude, high use of alcohol, easy access to firearms and a mental health provider shortage (KFF.org). She then went on to explore how direct-to-consumer telemental health can uniquely address some of these challenges.
Direct-to-consumer (D2C) telemental health, also known as telebehavioral health or telepsychiatry, is the delivery of psychiatry, mental or behavioral health care directly to consumers through convenient online video calls.
The idea for the MHA of Montana telemental health program started two years ago at the annual MHA conference when Boyce and Aune, met and brainstormed options for supplementing the mental health services in Montana with telehealth.
InSight and MHA of Montana have worked together to recruit Montana-licensed providers to participate in the program, credential them with Montana insurance payers and get them trained and set up using InSight’s telehealth platform, Inpathy.com. The telemental health program will formally kick off and begin to be promoted to potential consumers across the state later this summer.
About Mental Health America
Mental Health America (MHA) – founded in 1909 – is the nation’s leading community-based nonprofit dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans. Their work is driven by a commitment to promote mental health as a critical part of overall wellness, including prevention services for all, early identification and intervention for those at risk, integrated care, services, and supports for those who need it, with recovery as the goal. Much of their current work is guided by the Before Stage 4 (B4Stage4) philosophy – that mental health conditions should be treated long before they reach the most critical points in the disease process
About InSight + Regroup
InSight + Regroup (now Array Behavioral Care) is the leading and largest telepsychiatry service provider in the US with a mission to transform access to quality behavioral health care. InSight + Regroup serves hundreds of organizations and individuals in various settings across the continuum of care with its on-demand, scheduled services and direct-to-consumer (Inpathy) divisions. Given its size, diversity of services and extensive experience and expertise, InSight + Regroup is uniquely positioned to enable scalable telepsychiatry programs across the care continuum. As an industry thought leader, InSight + Regroup has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
Read the original press release here.
BROWNS MILLS, NJ – Dr. Jim Varrell, InSight’s Medical Director spoke at the Deborah Heart and Lung Center in Brown Mills, NJ during grand rounds. Dr. Varrell gave a presentation on applications of telepsychiatry in hospital settings to an audience of doctors, residents and other behavioral health professionals.
Deborah Heart and Lung Center is a specialty hospital that sees heart and lung patients and has no emergency department. Deborah Heart and Lung Center is also a partner of InSight, where they utilize telepsychiatry on their medical floors.
Dr. Varrell’s presentation gave an in-depth outline of telepsychiatry, which included topics such as:
“Our work at InSight has given us access to all the ins and outs of delivering behavioral healthcare via telemedicine,” said Dr. Varrell. “It is an honor to impart the knowledge we’ve gained from years of experience in the field, to a new generation of healthcare professionals.”
Dr. Varrell and other InSight leadership often present during grand rounds to educate medical professionals on the importance and best practices of telemedicine and its ability to increase access to quality care.
About InSight + Regroup
InSight + Regroup (now Array Behavioral Care) is the leading and largest telepsychiatry service provider in the US with a mission to transform access to quality behavioral health care. InSight + Regroup serves hundreds of organizations and individuals in various settings across the continuum of care with its on-demand, scheduled services and direct-to-consumer (Inpathy) divisions. Given its size, diversity of services and extensive experience and expertise, InSight + Regroup is uniquely positioned to enable scalable telepsychiatry programs across the care continuum. As an industry thought leader, InSight + Regroup has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About Deborah Heart and Lung Center
The Deborah Vision means continuing to be the premier provider of cardiovascular and pulmonary services in the region. We will be known for excellent clinical outcomes and for supreme customer-driven service, and as the ultimate leader in patient safety and privacy. We will continue to partner with other quality providers and payers to ensure a seamless continuum of care to the patients we serve. We will continue to improve both service and quality in the most cost effective manners. This is our uncompromising standard of care.
BILLINGS, MT – Located in south central Montana, Yellowstone County is Montana’s most populous with an estimated 144,797 residents in 2009, according to the Montana Department of Commerce. The Yellowstone County Detention Facility brings six hours a week of InSight telepsychiatry services to their inmates from Psychiatric Nurse Practitioner, Renée Brunner Houser.
Renée Brunner Houser, PMHNP, MSN is a Montana licensed psychiatric nurse practitioner who has worked as a psychiatric nurse practitioner and registered nurse in a variety of settings such as psychiatric hospitals, inpatient/outpatient health centers, hospice facilities and public schools. InSight will provide first time evaluations, follow up care, medication management and more.
Telepsychiatry Services to the Yellowstone County Detention Facility
According the National Alliance on Mental Illness, at least 83% of jail inmates with a mental illness did not have access to needed treatment. In addition, telepsychiatry is found to improve access to mental health services for inmates and save correctional facilities from $12,000 to more than $1 million [1]. InSight brings years of experience in correctional facility psychiatric care to serve Yellowstone’s inmates and increase access to care when they need it the most.
[1] Deslich, S. (2013). Telepsychiatry in Correctional Facilities: Using Technology to Improve Access and Decrease Costs of Mental Health Care in Underserved Populations. The Permanente Journal,17(3), 80-86. doi:10.7812/tpp/12-123
By James Varrell, MD
How Telepsychiatry Can Help
Due to trends in mental health advocacy and growing clinical evidence, people are increasingly recognizing the benefits of psychiatry and behavioral health care. For example, a 2012 study published in Contingencies measured the cost of a single employee’s depression over a two-year period prior to that employee receiving depression treatment and found the cost to the business to be as high as $3,386 per affected employee.
Unfortunately, even with a cultural shift towards addressing mental illness in Lynchburg, employers and families are struggling to get convenient and timely access to care due to a significant shortage of psychiatrists. According to the National Alliance on Mental Illness, there are over a million Virginians who experience mental illness and about 300,000 of those illnesses are classified as serious. Even with 930 psychiatrists licensed in Virginia, there simply aren’t enough providers to go around. As a psychiatrist, the demands for services can be overwhelming.
Moreover, because most psychiatrists are concentrated in Virginia’s urban pockets (Northern Virginia, the Richmond metropolitan area and Hampton Roads) many individuals outside of these areas endure long commutes to reach the nearest psychiatrist who has available appointment times. Oftentimes, getting care for oneself or a family member can be off-putting and stressful.
How Telepsychiatry Can Help
Telepsychiatry is a growing and clinically effective way to provide psychiatry, mental and behavioral health care to individuals through online video calls. Telepsychiatry can be used to provide psychiatric evaluations, consultations and treatment to individuals in various settings including outpatient offices, correctional facilities, hospitals, emergency departments, crisis centers or even in homes.
Facility-based telepsychiatry has a decent foothold in the healthcare industry. Today one of telepsychiatry’s newer applications, direct-to-consumer (D2C) telepsychiatry, is quickly becoming popular. D2C telepsychiatry allows providers to give psychiatry, mental and behavioral health care to people directly in their homes or any other private space. This takes away the stress of commuting to and from in-person offices. It also means that the time individuals and their families spend getting care is shortened to only the duration of the session, making it easier to fit into a busy schedule.
An Individual’s Experience with D2C Telepsychiatry
For example, one of my patients, whom I will call Anna, suffers from severe anxiety and depression. As a result of her disorder, Anna struggled to leave her home, and her husband, Rick, often had to take time off of work to accompany her to appointments with her psychiatrist whose office was 50 minutes away.
The stress of her appointments made Anna’s symptoms worse, negatively impacted Rick’s work and put additional strain on their family life.
It was in their search for a better care solution that Anna started to receive psychiatric medication management from me and therapy from one of my colleagues all through telepsychiatry. Anna started to access her sessions from home in the evenings after her children had gone to bed. Using telepsychiatry allowed her to receive treatment independently and the reduced stress of receiving care has empowered her and helped her to better cope with her disorder.
The Benefits of D2C Telepsychiatry
Anna’s experience is one that is shared by many Virginians who struggle to find a convenient psychiatry or behavioral health solution for themselves or their loved ones. Here are some of the many ways people can benefit from D2C telepsychiatry:
• Convenience. People can schedule appointments outside of traditional weekday hours and can easily attend sessions using any computer, tablet or smartphone in any private space with a reliable internet connection.
• Increased access to care. Telepsychiatry expands choices for providers and specialists beyond those who are within driving distance. Any provider nationwide who is licensed in the individual’s state can offer services to them. Practicing online means providers can spend more time treating people instead of traveling between offices.
• High-quality care. With more providers to pick from, people can choose the one who best fits their personality, needs and schedule. Reputable D2C telepsychiatry programs will have their providers trained to deliver telehealth appropriately and effectively.
• Privacy. Telepsychiatry is safe and secure. Some individuals prefer seeking care from the privacy of home without the fear of running into a nosy neighbor in the waiting room.
Not only does this type of treatment make it possible for people like Anna to receive care in a comfortable environment, but it also removes stress from their work and personal relationships. Telepsychiatry improves lives and is an excellent tool for increasing access to psychiatry and behavioral health care in Virginia communities.
Original story posted in Lynchburg Business Magazine.
Written by Scott Baker, MBA, Business Innovations Manager, InSight Telepsychiatry
Today’s hospital and health system executives increasingly recognize the importance of a “connected community”—one that proactively supports the overall physical and behavioral health of patients throughout the care continuum.
These models provide the optimal framework for improving outcomes and lowering costs within evolving value-based arrangements.
Read the full Beckers Hospital Review article here.
By Christina Hernandez Sherwood
One is a father who knew there had to be a way to remotely diagnose his daughter’s chronic ear infections. Another is a metropolitan healthcare system expanding its reach through virtual care. There are telehealth advocates working to promote the field across the country, and a team of experts spreading the word to pediatrics.
These are the winners of this year’s American Telemedicine Association President’s Awards, which recognize substantial contributions in telehealth advancement. Discover how the awardees are propelling telehealth forward:
Innovation in Remote Healthcare: Tyto Care
Video conferencing with a doctor has significant value, but it can’t replicate the medical exams done in the doctor’s office, says Dedi Gilad, co-founder and chief executive. Tyto Care’s device can examine the ears, throat, heart, lungs, abdomen and skin, as well as record heart rate and temperature, then forward the data to a provider. It’s meant to replicate an in-office exam and consult, no matter the patient’s location.
“My daughter… suffered through chronic, painful ear infections at a young age, which resulted in countless middle-of-the-night and weekend trips to the emergency room,” Gilad says. “With all that hassle, the diagnosis and treatment always ended up the same.”
The technology not only has implications for harried parents and their oft-sick kids, but also for patients with chronic conditions, post-operative patients and patients who frequently visit the doctor and ER, Gilad says. “By enabling a comprehensive remote examination, the types of medical conditions that can be diagnosed using telehealth can greatly expand,” he says. “We envision a world where it is second nature for consumers to connect with their physician for a remote exam and diagnosis.”
The company received FDA clearance in the fall and is rolling out its solutions to health systems, telehealth providers and strategic partners. The launch for U.S. consumers is expected this year.
Transformation of Healthcare Delivery: NewYork-Presbyterian
NewYork-Presbyterian developed NYP OnDemand, a suite of telemedicine services, to expand its reach from beyond the Big Apple. Its offerings include:
The first five offerings of NYP OnDemand have proven the viability and potential for digital medicine, says Daniel Barchi, NewYork-Presbyterian’s chief information officer. Express Care, for instance, cut the average emergency department visit time from more than two hours to 30 minutes with a 95 percent patient satisfaction rating.
The medical center will now use the insights and lessons learned to expand direct patient and physician digital appointments for routine care, acute visits and both pre- and post-surgical visits, Barchi says. “NYP OnDemand has, in a matter of months, moved from vision to test to operational stages and is now a key part of NYP’s growth,” he says. “The program will continue in scope and, more importantly, in volume to meet the need of more patients nationally and globally.”
Individual Leadership: Elizabeth A. Krupinski, professor and vice chair of research, Department of Radiology and Imaging Sciences, Emory University
The last year has been exciting for Krupinski, who works with colleagues at the University of Arizona to promote telehealth in the Southwest and recently joined the virtual patient care team at Emory in Atlanta, Georgia. As chair of the ATA’s Practice Guidelines Committee, she led the effort to produce important new guidelines and update others to better reflect the evolving field of telehealth. And as part of the ATA’s Human Factors Special-Interest Group, Krupinski helped initiate a series of “Telehealth Quick Guidelines” with easy steps to optimize telehealth encounters by focusing on the human side of the equation.
“The next big hurdle is to help delineate and guide the future directions of research efforts in telehealth,” Krupinski says. “Our goal should not be to simply assess the ‘tele’ part of telehealth care, but to study healthcare as a system and the optimal integration of the various tools and techniques that telemedicine offers.”
Industry Leader Award: Geoffrey Boyce, executive director of InSight Telepsychiatry
A national telepsychiatry organization, InSight Telepsychiatry works in 27 states across the country. “As InSight has grown into new states,” Boyce says, “we have often had to work with partners and state officials to update policies that were written before anyone ever contemplated telemedicine.” In fact, Boyce has spent much of the last year working with policymakers in the company’s home state of New Jersey to develop telemedicine friendly regulation.
Other accomplishments for Boyce include the growth of Inpathy, the company’s direct-to-consumer division, as well as significant work with the ATA, including helping to draft comments on the Ryan Haight Online Pharmacy Consumer Protection Act and reviewing the ATA’s Guidelines for Child and Adolescent Telemental Health.
While his work to expand telehealth reimbursement to new states and new applications, including direct-to-consumer telehealth, will continue, Boyce is also pushing for increased telehealth training and education.
“The industry has produced some great guidelines for telehealth best practices in the past year,” he says, “and I look forward to seeing more training programs and existing providers utilize these tools to stay up to date on the most appropriate ways to practice through this medium.”
Special-Interest Group (SIG) Achievement Award: Pediatric Telehealth
This year’s honor went to ATA’s Pediatric Telehealth SIG, which worked to strengthen its relationship with the American Academy of Pediatrics’ telehealth section, say chair Kathy Webster and co-chair James McElligott. “As our membership grows and becomes more active in both organizations, we focused this past year on SIG member engagement,” they say.
Subgroups structured around evidence and quality approaches that would be synergistic to the conversations in the AAP were formed to mobilize SIG members. Most of these subgroups remain active now — a year later — and the group has seen more engagement on its monthly calls. Each subgroup has a specific focus, leading to ongoing conversations among members that would otherwise occur only at annual meetings.
“Our research collaborative provides a platform for sharing ideas and advancing the evidence base for telehealth,” the chairs say, “while strong advocacy efforts help to educate lawmakers and promote legislation to remove barriers to telehealth, as well as educating members on how to spread these efforts both regionally and nationally.”
Original story posted on MedCity News.
InSight Telepsychiaty and NewPoint Behavioral Healthcare Continue to Reduce Emergency Department Wait Times with Telepsychiatry for 15 Years
MARLTON, NJ — After 15 years of service, InSight Telepsychiatry and NewPoint Behavioral Healthcare continue to provide successful telepsychiatry services to individuals requiring emergency behavioral healthcare.
As a New Jersey designated screening center, NewPoint Behavioral Healthcare provides behavioral health services such as emergency assessments, crisis intervention and referrals to inpatient psychiatric organizations.
The services offered by NewPoint Behavioral Healthcare combine traditional treatment options with telepsychiatry. When an individual enters a screening center during a psychiatric crisis, an on-site behavioral health screener conducts an initial assessment. The screener then meets with an InSight provider through phone or videoconference to determine diagnosis and treatment options. This could include admission, prescribing of medication or referral to follow-up care.
“NewPoint Behavioral Healthcare screeners truly develop a strong rapport with InSight’s providers,” says InSight’s Director of Operations Dena Ferrell, who worked as a behavioral health screener for the organization prior to joining InSight in 2007. “InSight providers really enjoy a friendly and productive working relationship that adds value to this partnership,” she added.
The telepsychiatry partnership's success
The partnership's success is exemplified through conducting over 200 telepsychiatry sessions in 2015 alone. “We use telepsychiatry 24/7 and most feel just as satisfied as they are with face-to-face psychiatrist sessions,” said Vikki McFadden, NewPoint Behavioral Healthcare’s Clinical Coordinator of Psychiatric Emergency Screening. “Before we were able to utilize telepsychiatry clients in other emergency room settings would sometimes wait days to be sent to the screening host,” McFadden added.
“The technology has gotten better,” says Jennifer Plews, NewPoint Behavioral Healthcare’s Director of Psychiatric Emergency, describing how telepsychiatry used to be delivered on a heavy cart with a monitor versus a cart that can now be easily pushed with one hand.
As one of InSight’s longest partnerships, NewPoint Behavioral Healthcare has seen firsthand how telepsychiatry has evolved. With a mission to provide a spectrum of quality services to maximize individual potential through education and empowerment, NewPoint Behavioral Healthcare has served communities in New Jersey for nearly 60 years through more than 16 outpatient behavioral health programs offering effective, affordable psychiatric screenings.
About InSight + Regroup
InSight + Regroup (now Array Behavioral Care) is the leading and largest telepsychiatry service provider in the US with a mission to transform access to quality behavioral health care. InSight + Regroup serves hundreds of organizations and individuals in various settings across the continuum of care with its on-demand, scheduled services and direct-to-consumer (Inpathy) divisions. Given its size, diversity of services and extensive experience and expertise, InSight + Regroup is uniquely positioned to enable scalable telepsychiatry programs across the care continuum. As an industry thought leader, InSight + Regroup has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About NewPoint Behavioral Healthcare
The mission of NewPoint Behavioral Healthcare is to provide a spectrum of quality services to maximize individual potential through education and empowerment. NewPoint Behavioral Healthcare is committed to be the leader of quality mental health services in the region.
