MOUNT LAUREL, N.J. – Dec. 20, 2022 — Array Behavioral Care, the nation’s leading virtual psychiatry and therapy practice, announced that two of its leaders have been named members of the ‘Top Women in Wellness and HR’ Class of 2022, hosted by Ragan’s Wellness.
Array’s Medical Director of Engagement, Dr. Jamie Evans, oversees psychiatric care for underserved individuals in crisis. Internally, she supports the wellness of Array clinicians and employees by creating an environment where they can achieve work/life balance and thrive.
Evans helped to create a dedicated “Clinician Wellness” resource page to support her peers, a response to the increased demand on clinicians’ personal mental health and well-being during the COVID-19 pandemic. She built training around recognizing burnout and implemented a scale that helps track individual and overall scores.
In addition, Evans is a pillar of Array’s Diversity, Equity & Inclusion efforts, helping to establish a well-appointed DEI Committee committed to a nondiscriminatory workplace where everyone feels valued and respected. She also helped to build a clinician peer-to-peer program and rolled out employee resource groups, both of which help build connections between team members and let people feel seen even in a remote environment.
Chief People Officer, Kelly Lewis, leads the human resources division of the national practice, which includes providers licensed in all 50 states.
During her time at Array, Lewis focused on the organization’s core of creating an inclusive culture and an environment of passionate employees who can bring their true, unique selves to work every day.
She established a comprehensive People Services division, creating a multi-faceted engagement program that led to a 33 percent improvement in employees feeling that Array provided adequate stress and burnout support and a 46 percent improvement in Array’s Clinician Net Promoter Score.
Under Lewis’s leadership, Array received a Great Place to Work certification and continues to build and maintain Array’s reputation as the employee of choice for behavioral health clinicians. Kelly is honored to represent this achievement on behalf of so many talented and passionate cultural ambassadors that enable people to bring their best selves to work.
Geoffrey Boyce, CEO of Array Behavioral Care, extended his congratulations and applauded both honorees saying, “Both Kelly and Dr. Evans serve as pillars of exceptional leadership not only at Array but within their respective industries. Thank you to Ragan’s for recognizing the contributions and achievements of the entire cohort.” To learn more about Array Behavioral Care, please visit www.arraybc.com.
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Array Behavioral Care is the nation's leading clinician-centric virtual psychiatry and therapy practice with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its three flexible delivery models. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
The stigma associated with mental health is a key obstacle for those trying to speak about or address their mental health. The term "triggered" has gained public popularity but has been included in clinical terminology for years, referring to a strong negative reaction in response to an event or situation.
In a Huffington Post article, Marlene McDermott, vice president of quality and therapy services for Array Behavioral Care, explains how being triggered is the result of a trauma or fear response and how to distinguish them from each other.
Mental health care is most effective when patients and providers both understand the feelings of the patient. At Array, we work tirelessly to provide care that best fits the needs and feelings of our patients. Read the article to learn more about how to distinguish being triggered from other strong feelings. Click here to read the article.
The United States is in a teen public health crisis, and early school start times can be a contributing factor. Many students receive inadequate amounts of rest, which can lead to or exacerbate existing mental health issues. Array Chief Medical Officer of Non-Acute Care, Dr. Nicole Christian-Brathwaite, explores the connection between sleep and teen mental health with the Wall Street Journal and discusses the impact of this crisis and ways clinicians can best meet the needs of their patients. Read in The Wall Street Journal.
MOUNT LAUREL, N.J. – Sept. 29, 2022 — Array Behavioral Care, the nation's leading virtual psychiatry and therapy practice, is proud to announce it has been Certified™ by Great Place to Work®. This prestigious recognition is based on what current employees say about their experience working at Array. This year, 90 percent of employees said Array is a great place to work – 33 percent more than the average U.S. company.
Great Place to Work is the global authority on workplace culture, employee experience and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. Since 1992, the organization has surveyed more than 100 million employees across various industries worldwide, using these deep insights to better understand what makes a workplace attractive to current and future employees. In addition, Great Place to Work helps organizations define their culture and produce better business results by creating a high-trust work experience for all employees.
"Great Place to Work Certification™ isn't something that comes easily – it takes ongoing dedication to the employee experience," said Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place to Work. "It's the only official recognition determined by employees' real-time reports of their company culture. Earning this designation means that Array Behavioral Care is one of the best companies to work for in the country."
"At Array, we live by our workplace values of being an inclusive, supportive, collaborative, wise and solutions-oriented organization. Receiving this recognition, based on our individual team members' feedback, is an honor," said Kelly Lewis, Chief People Officer of Array Behavioral Care. "In addition to being the virtual behavioral health solutions provider of choice, we also want to be the employer of choice for those looking to make a difference in mental health care."
Array continuously works to enhance its culture and offer multi-faceted wellness programs for its administrative and clinical team members. Over the past year, the organization has offered a more robust Employee Assistance Program, hosted guided mindfulness-based stress reduction sessions, provided annual subscriptions to a mental wellness solution, and launched a corporate wellness program with Peloton®.
As a mental health organization, Array prioritizes highlighting and planning activities around various nationally recognized campaigns to support the dynamic and culturally diverse team, such as Minority Mental Health Month, Pride Month and Hispanic Heritage month, to name a few. Through various employee-led Affinity groups, Array team members have various opportunities to connect and engage with like-minded peers and those who embrace diversity.
According to Great Place to Work research, job seekers are 4.5 times more likely to find a great boss at a Certified Great Workplace. Additionally, employees at Certified workplaces are 93 percent more likely to look forward to coming to work and are twice as likely to be paid fairly, earn a fair share of the company's profits and have a fair chance at promotion. To learn more about Array's certification, visit the Array Behavioral Care page.
Array is committed to fostering a supportive and best-in-class experience for its more than 600 combined clinicians and administrative team members nationwide. With a well-established technical and administrative infrastructure, Array helps ensure its teams are well connected and highly responsive. In addition, team members are provided opportunities to mentor peers and for professional development through continued education training.
To learn more about a career with Array Behavioral Care, click here.
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About Array Behavioral Care
Array Behavioral Care is the nation's leading clinician-centric virtual psychiatry and therapy practice with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its three flexible delivery models. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About Great Place to Work Certification™
Great Place to Work® Certification™ is the most definitive "employer-of-choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place to Work-Certified.
About Great Place to Work®
Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting and insights they need to make data-driven people decisions. Everything they do is driven by the mission to build a better world by helping every organization become a great place to work For All™.
Learn more at greatplacetowork.com and on LinkedIn, Twitter, Facebook and Instagram.
There is no “one-size-fits-all” approach to treating anxiety and depression. In fact, finding the right treatment often involves several dose adjustments or medication changes. During this time, it’s important to be closely monitored by a doctor and communicate any side effects or worsening of symptoms.
In a recent HuffPost article, Shane W. Rau, MD, PhD, DFAPA, Medical Director at Array Behavioral Care, discussed reasons why individuals may respond differently to different medications and what signs to look for that indicate a treatment change may be necessary.
Ideally, it’s best to be treated by a doctor who specializes in diagnosing and treating mental health conditions to establish the most effective treatment regimen. Psychiatrist-led prescribing and treatment planning results in faster and more efficient clinical outcomes. At Array, we use rigorous monitoring of clinical documentation and prescribing practices to assure organizational and recognized best practice quality standards are met by all clinicians. Read the article to learn more about treatment considerations for these common conditions: click here.
BOSTON, MA. — Array Behavioral Care, the nation's leading virtual psychiatry and therapy practice, announced today that Dr. Nicole Christian-Braithwaite, SVP and Chief Medical Officer of Non-Acute and Scheduled Care for Array Behavioral Care, will present the Department of Psychiatry’s Grand Rounds at Boston Children’s Hospital on June 22.
Dr. Christian-Braithwaite’s presentation is titled, Racism is Trauma: How to Support Children and Adolescents Who Experience Racial Trauma. The presentation will help attendees understand the intersection of trauma and racism and the long-lasting effects of this on children and families of color. The presentation will include insights on screening for and addressing racial trauma and how racism may be perpetuated in mental health encounters.
“As our communities of color continue to experience acts of racism and trauma, our healthcare leaders and providers must combat racial discrimination and have the assets to support diverse populations,” said Dr. Nicole Christian-Braithwaite. “I urge every healthcare institution to consider following in the steps of Boston Children's Hospital as they commit to providing residents with more cultural awareness and the skills to care for the mental health of marginalized groups who are often overlooked".
Racial trauma, or race-based traumatic stress, refers to the mental and emotional injury caused by encounters with racial bias and ethnic discrimination, racism, and hate crimes. Following the presentation, attendees will be able to identify the impact racism and microaggressions have on the mental health of children and adolescents of color and will be equipped with resources to support these patient populations.
“The United States is experiencing a mental health emergency that deeply impacts communities of color, especially in health care settings,” said Geoffrey Boyce, CEO of Array Behavioral Care. “We’re proud to see Boston Children’s Hospital host Dr. Christian-Braithwaite to present on addressing and supporting these diverse communities so that they receive equitable care and support in mental health encounters and across the entire continuum of care.”
Dr. Christian-Braithwaite is a double board-certified child, adolescent and adult psychiatrist specializing in perinatal and post-partum mental health, trauma-informed care, telepsychiatry, mental health in communities of color, school psychiatry, and implicit bias and racism in mental health. In May 2021, her Grand Rounds at Brigham and Women’s Hospital, “The Impact of Racial Trauma on the Developing Brain," discussed the psychological impact of adverse childhood experiences including trauma, depression, anxiety, and abuse on underserved communities.
Watch the full recording of the Grand Rounds: Click Here
About Array Behavioral Care
Array Behavioral Care is the nation’s leading clinician-centric virtual psychiatry and therapy practice with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its three flexible delivery models. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations.
The national conversation around access to mental health care is vital for those who live in communities that lack mental health clinicians. But how does Array overcome patient obstacles such as potential tech literacy, access, or uncertainty about telebehavioral health services? Watch Array CEO Geoffrey Boyce discuss with the American Journal of Managed Care about how good telehealth isn’t about the technology; it’s about the level of service from the licensed professional. Watch on AJMC.com.
Accounting for only pandemic-induced disruptions, children and adolescents with largely untreated anxiety, trauma, and isolation, have been pushed past a breaking point. The same can be said for seniors, too. In an op-ed in HIT Consultant, Array CEO Geoffrey Boyce explains that this unprecedented need for mental health services can’t be met through traditional models of care. The more telehealth is validated as a permanent fixture in healthcare with proper reimbursement, the better off our country’s mental health will be. Read on HIT Consultant.
As rates of depression, anxiety, and substance use have increased, Array is redesigning its behavioral health programs for the 1 in 3 Americans needing behavioral health services every year. In an interview with the American Journal of Managed Care, Array CEO Geoffrey Boyce shares how we’re rising to the occasion to deliver evidence-based clinical programs and services across the continuum of care. Watch on AJMC.com
Array Behavioral Care helps bring telepsychiatry services to individuals in communities seeking psychiatric care and treatment.
MT. CARMEL, Ill. – APRIL 18, 2022 – Wabash Community Health Center and Array Behavioral Care are pleased to announce a new partnership to increase access to behavioral health care for the residents of southern Illinois. This new program ensures individuals in these communities have access to timely, quality psychiatric care. Through this service, patients can connect with experienced and licensed telepsychiatry clinicians skilled at diagnosing and treating depression, autism, bipolar disorder, anxiety disorders, and schizophrenia.
“The entire Wabash Community Health Center team works hard to provide the best possible health outcomes for the patients we serve,” said Cathy Ruth, Program Director of Wabash Community Health Center. “Mental health is a vital part of individual health and wellbeing, and we believe that telepsychiatry can help patients get the care that they need. There’s a great need for mental health services in our area, and we’re proud to improve access to care as we meet the health needs of the communities we serve. That’s why we’re excited to offer this new innovative service through our partnership with Array.”
As one of the earliest advocates of telepsychiatry more than 20 years ago, Array has advocated for updated policy and regulations that increase access to telepsychiatry in homes, hospitals, and primary care offices for patients and clinicians. Telepsychiatry is mental and behavioral health care delivered using real-time videoconferencing in a secure, private place. Research shows that the quality of care is maintained through telepsychiatry and has been found to be as effective as in-person care. Array’s telepsychiatry clinicians are licensed specialists and trained in providing quality care through technology.
Wabash Community Health Center is a federally qualified health center located at The Depot in Mount Carmel, Illinois. The onsite care team will connect seamlessly with Array’s s on-demand psychiatrist and psychiatric nurse practitioner. This virtual integration will enable Wabash Community Health Center clinicians and staff to work with a remote psychiatric specialist to conduct remote psychiatric consultations, prescribe medication, and deliver peer-to-peer consults resources to support strained and overextended in-person staff.
Telepsychiatry is a safe and effective way to meet the escalating need for behavioral care, especially in the wake of the COVID-19 pandemic and the nationwide shortage of mental health professionals. There is a significant scarcity of mental health professionals throughout Illinois, causing many residents to not receive the treatment they need. According to research by the U.S. Department of Health & Human Services, only 24 percent of the need for mental health services is being met in Illinois. In Wabash County specifically, the ratio of population to mental health providers is 340:1.
“Wabash Community Health Center serves as a critical healthcare provider in southern Illinois, and Array is pleased to partner with them to offer telepsychiatry services to the vital portion of the population who seek care with them,” said Jennifer Comerford, Vice President of Scheduled Care at Array. “Telepsychiatry is a great solution in states and communities across the country where there is significant mental health need and a shortage of trained professionals.”
About Array Behavioral Care
Array Behavioral Care is the nation’s leading clinician-centric virtual psychiatry and therapy practice with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand, Scheduled and AtHome divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community health care organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About Wabash Community Health Center
Wabash Community Health Center is a non-profit organization dedicated to providing quality, affordable health care to all members of our community - which means we treat patients regardless of their ability to pay for services.
Our health center provides primary care and behavioral health services and is located in Mt. Carmel, Illinois at 1001 N. Market Street. The Wabash Community Health Center received Federally Qualified Health Center (FQHC) look-alike status by Health Resources & Services Administration (HRSA). Federally Qualified Health Centers are community-based health care providers that receive funds from the HRSA Health Center Program to provider primary care services in underserved areas.