Physician organization and behavioral care industry leaders target anxiety and depression
Mount Laurel, NJ, and Chicago, IL – September 8, 2021 — Array Behavioral Care, the largest telepsychiatry service provider in the country and a thought leader in modern behavioral care, today announced an expanded partnership with United Physicians, one of the country’s largest physician organizations, on a new telebehavioral Collaborative Care Model for adolescents at participating pediatrician offices in Michigan. A first of its kind, the pediatric Collaborative Care Model comes on the heels of a recently launched, immediately successful behavioral care program by Array and United Physicians targeting adults in primary care settings. Both the adult and pediatric programs are rapidly expanding to new practices across Michigan.
As a result of the rise in demand for behavioral care needs among children and teens, the Collaborative Care Model has emerged as a key component of behavioral health integration in pediatric settings. Research shows that there are only nine psychiatrists per 100,000 people, and child and adolescent specialists are in even shorter supply. Under the new Array and United Physicians Collaborative Care Model, a participating pediatrician works closely with Array’s behavioral health clinicians to provide timely access to scarce child psychiatric resources. By connecting pediatricians with child and adolescent psychiatrists virtually, Array and United Physicians empower PCPs to manage more care needs in the primary care environment patients are familiar with. Not only does this remove barriers to access and minimize referral follow-up issues, but it also helps remove stigmas associated with mental health treatment by connecting the treatment to the established PCP–patient relationship.
In the program, pediatricians identify patients between the ages of 12 and 18 in need of behavioral health care through screenings, such as PHQ-9 (depression) and GAD-7 (anxiety). Once a patient is identified, the pediatrician discusses program enrollment with the patient and works with Array’s behavioral health care managers and consulting psychiatrist on a treatment plan. The program is integrated clinically as well as operationally. Array clinicians work within pediatricians’ EMRs to see and suggest prescriptions for medications. Additionally, the teams utilize detailed registries to track patients’ progress over time. What’s more, these Collaborative Care services are not only scalable and available to pediatric practices of all sizes, but are a covered benefit under patients’ health plans, making this critical behavioral care financially accessible to both patients and physicians.
“Our PCPs have been inundated with behavioral health needs, yet have not had the resources to address them in the most timely, appropriate, or financially feasible manner,” said Dr. Kim Coleman, Chief Medical Officer at United Physicians. “We’ve seen how our partnership with Array improved the health of our adult populations, so it was an easy decision to apply this Collaborative Care Model to help our adolescents in need. We couldn’t have done this without Array’s expertise, guidance, and collaboration, and the participation of our payers.”
The pediatric Collaborative Care Model follows the launch of a successful adult model between Array and United Physicians, which has achieved sustained improvements on PHQ-9 and GAD-7 scores among adults enrolled in the program. Patient-reported measures indicate that patients feel improvement in dealing with anxiety and depression, are better able to engage in activities of daily living and are more satisfied with their lives and relationships as a result of the program.
“United Physicians and Array are aligned in our goal to help patients achieve remission of conditions, not just reduction of symptoms. We’ve seen it in adults, and we expect the same among teens and children,” said Charissa Isaacs, LPC, Manager of Collaborative Care for Array Behavioral Care. “We are so grateful to partner with United Physicians in bringing psychiatry into primary care settings. The Collaborative Care Model requires a team approach, and we couldn’t have asked for a better partner.”
Array’s telepsychiatry services and solutions have helped transform the behavioral healthcare landscape. As an industry pioneer, Array Behavioral Care continues to advocate and educate the medical community about telepsychiatry’s benefits. Learn more about Array today.
About Array BC
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral healthcare. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand, Scheduled, and AtHome divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations, and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care, and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About United Physicians
United Physicians, Inc. (UP), is one of Michigan's largest independent physician organizations, representing 2,200 physicians with medical staff privileges at hospitals throughout Southeast Michigan. UP's mission is to deliver a healthcare system of excellence to its community through a coordinated, efficient, and integrated network of physicians. Visit www.updoctors.com to learn more.
Array Joins Hall of Fame Behavioral Health Centers of Excellence
Mount Laurel, NJ — Array Behavioral Care, the largest telepsychiatry practice in the country and a thought leader in modern behavioral health care, has been chosen as the exclusive national telebehavioral health partner of Hall of Fame of Behavioral Health, an affiliate of The Pro Football Hall of Fame. Along with the partnership, Array has joined Hall of Fame Behavioral Health’s Centers of Excellence, a nationwide network of elite facilities that provide the highest quality of care to former players and their families.
With this new partnership, current and former pro football athletes, their families, as well as coaches, trainers, agents, and other professionals, now have access to Array’s telehealth services, which include secure, online video calls with a psychiatrist, nurse practitioner, counselor or therapist matched to their needs. Array’s clinicians will provide online psychiatric evaluations, counseling, therapy and medication management, among other services. Additionally, Array’s behavioral health specialists will serve as telebehavioral experts for Hall of Fame Behavioral Health educational events and promotions.
“Being a professional athlete in the public eye comes with a host of stressors on individuals’ mental health. Unfortunately, a huge barrier to access is the stigma associated with an athlete admitting that their mental health may not match their physical health,” said Wes Cain, President & CEO of Hall of Fame Behavioral Health. “We chose Array as our telebehavioral care partner for their commitment to mental health care destigmatization, access, and quality, not just for athletes, but also for their families and support systems.”
Array Behavioral Care Named Exclusive Telebehavioral Care Partner to Hall of Fame Behavioral Health
Over the course of 2021, athletes across all sports have led a shift of making mental health more relatable. Athletes on the world stage, from Naomi Osaka to Simon Biles to Noah Lyles, have bravely spoken up about their mental health struggles and why a healthy mind is undeniably connected to a fulfilling life on and off the field of competition. They have used their professional and personal platforms to spark candid conversations about the importance of mental health and well-being. Array seeks to build on this momentum through its partnership with Hall of Fame Behavioral Health by extending its mission of transforming access to quality, timely behavioral health care to all individuals affiliated with The Pro Football Hall of Fame, empowering them with the tools they need to overcome mental health obstacles and achieve purpose, balance, and fulfillment in their lives.
“A healthy mind is undeniably connected to a healthy body. Stress, substances, self-doubt, stigma, and scarcity of access to quality care can impede even the strongest athletes’ ability to achieve wellness. On top of that, those who live at home with them or work with them professionally are often subject to similar challenges,” said Dr. Nicole Christian-Brathwaite, a double board-certified adult and child and adolescent psychiatrist and Array’s Senior Vice President and Medical Director of Scheduled Care and AtHome. “We’ve teamed up with Hall of Fame Behavioral Health because we share a common goal to break down barriers preventing athletes and their support systems from achieving the mental wellness they deserve.”
To kick off the new partnership, Dr. Nicole Christian-Brathwaite and Marlene McDermott, an Array LMFT serving children, adolescents, and adults spoke at Enshrinement Week August 5-9, 2021 to educate athletes and their families on mental health topics and their exclusive access to Array’s telebehavioral health services. Athletes and Pro Football of Fame Affiliates interested in finding an Array clinician matched to their needs can get started now. Visit Array’s website for more information about Array AtHome.
About Array
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About Hall of Fame Behavioral Health
Hall of Fame Behavioral Health is an affiliate of the Pro Football Hall of Fame. Its mission is to provide a comprehensive solution for mental health, behavioral health and substance use issues for all athletes and their families. By partnering with vetted and accredited providers across the United States, HOFBH can ensure consistent, high-quality care customized for athletes and those who support them. To learn more, visit https://www.hofbh.com/.
In a recent Health Evolution article, Dr. Nicole Christian-Brathwaite, Senior Vice President and Associate Medical Director of Scheduled Care and AtHome Care at Array, discusses how telehealth increases access to behavioral health care, particularly for underserved communities and populations. Despite its many benefits, she acknowledges that challenges still exist, especially when it comes to payment parity, prescribing of controlled substances, and the digital divide.
COVID-19 has had a significant impact on our healthcare system, most notably, the increased use and widespread adoption of telehealth. Many patients and providers in New Jersey and across the country, have come to rely on telehealth services during the pandemic and do not want to abruptly lose access to those services once the public health emergency period ends. Array Behavioral Care CEO Geoffrey Boyce recently penned an op ed with Ann Mond Johnson, CEO of the American Telemedicine Association, calling on NJ Governor Murphy to support legislation to ensure NJ residents have permanent access to virtual care. New Jersey cannot afford to squander this opportunity and take a step backward. Patients overwhelmingly want to use telehealth, providers appreciate its ability to help them better deliver care and manage patients’ health, and it’s a lifeline for so many of the patients too often left behind by our healthcare system.
Mt. Laurel, NJ and Chicago, IL – June 23, 2021 — Array Behavioral Care, the largest telepsychiatry service provider in the country and a thought leader in modern behavioral health care, today announced a collaboration with Blue Cross Blue Shield of Michigan to co-present an America’s Health Insurance Plans (AHIP) webinar titled “Using Telebehavioral Health in Collaborative Care.” During the webinar, which will take place Monday, June 28, 2021, at 1 p.m. ET, leaders from Array and Blue Cross Blue Shield of Michigan will present strategies for health plans and providers to improve the integration of physical and behavioral health care with innovative payment models to cover the cost of care.
Due to nationwide shortages of psychiatrists, primary care and acute care providers are seeing upticks in demand for behavioral health care. Yet many are not equipped to appropriately meet this care need. Proactive integration of physical and behavioral health addresses this challenge and breaks down care silos by bringing qualified behavioral health specialists directly into the primary care setting.
During the webinar, James R. Varrell, MD, founder and Chief Medical Officer of Array Behavioral Care, will be joined by William Beecroft, MD, DLFAPA, Medical Director of Behavioral Health of Blue Cross Blue Shield of Michigan, to share their insights and experiences in the use of telebehavioral health in collaborative care. Key points that Dr. Varrell and Dr. Beecroft will focus on include:
We’re experiencing a crisis in behavioral health care. Patients are showing up at their doctor’s office or local emergency room in need of psychiatric care with no psychiatrists in sight,” said Dr. Varrell. “Integrated, telebehavioral care approaches are transforming access to quality, timely care, and I look forward to sharing ways that plans and providers can work together to achieve this.”
“We’ve seen firsthand how a collaborative care model can help us properly care for patients with complex psychological and physical needs, leading to lower healthcare costs and better outcomes,” said Dr. Beecroft. “I’m happy to share the ‘dos and don’ts’ we’ve discovered so that others can build these models too.”
Array’s telepsychiatry services and solutions have helped transform the behavioral healthcare landscape. As an industry pioneer and established thought leader, Array Behavioral Care continues to advocate and educate the medical community about telepsychiatry’s benefits. Learn more about the AHIP session and register online today to attend.
About Array
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care, from hospital to home, through its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities, and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
MOUNT LAUREL, NJ – Dr. Nicole Christian-Brathwaite, Senior Vice President and Medical Director of Scheduled Care and AtHome Services for Array Behavioral Care, has been invited to present Grand Rounds at the Brigham and Women’s Hospital, Department of Psychiatry, on Thursday, May 13, 2021.
Dr. Christian-Brathwaite is a double board-certified adult and child and adolescent psychiatrist with special expertise in perinatal and post-partum mental health, trauma-informed care, telepsychiatry, school psychiatry, implicit bias and racism in mental health. She has extensive clinical experience treating children, adolescents, adults and families, especially those from diverse backgrounds and is committed to breaking down barriers to care, especially among underserved populations and communities of color.
In her presentation titled "The Impact of Racial Trauma on the Developing Brain," Dr. Christian-Brathwaite will discuss the psychological impact of adverse childhood experiences including trauma, depression, anxiety and abuse on underserved communities. Additionally, Dr. Christian-Brathwaite will dive in to help residents understand the intersection of trauma and racism and the long-lasting effects of this on families of color. Following this discussion, residents will be able to identify the impact that racism and microagressions have on the mental health of African Americans and Latino adolescents.
Dr. Christian-Brathwaite's Grand Rounds will be presented via videoconference and will be recorded for future education.
About Array Behavioral Care
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care from hospital to home with its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
MT. LAUREL, NJ - Array Behavioral Care is supporting more than 60 local disabled military veterans who participate in the Flyers Warriors Hockey Club by providing online mental and behavioral health care services.
Array AtHome is providing Flyers Warriors players access to their team of licensed professional therapists and psychiatry clinicians through convenient, online video calls. The players can also search Array’s clinician directory, select the one who best suits their needs, schedule a session, and receive care all from the comfort and privacy of their homes. Telepsychiatry has been proven to be as effective as in-person care and has allowed more and more people – including veterans – to access the behavioral health care they need, particularly during the COVID pandemic.
Array's support during COVID pandemic
“We are committed to transforming access to quality behavioral care and addressing the staggering mental health disparities among veterans and other underserved communities and populations,” stated Geoffrey Boyce, CEO of Array Behavioral Care. “We are pleased to make these services accessible to the Flyers Warriors who so bravely served our country.”
“When the Flyers started this Warrior initiative, it was our mission to provide our disabled veterans with an opportunity to play hockey. We started with a Learn to Skate program, and now we have grown the Warrior program into three solid hockey teams,” said Brad Marsh, a former Flyer and coach of the Warriors team. “We thank Array for providing this opportunity to these heroes.”
“These services from Array Behavioral Care will provide our players with much needed support,” said Bill Duffy, a 21-year Air Force Veteran and current Flyers Warriors player.
Currently, there are not enough psychiatry clinicians in the country to meet demand, and telepsychiatry has made it easier for them to see more people in more places. In addition to increased access to specialists, telepsychiatry offers the added benefits of shorter wait times for appointments, scheduling flexibility and improved safety and convenience. With Array AtHome, appointments are available 7 days a week, including nights and weekends, without the hassle of traffic or travel times, taking off work or sitting in waiting rooms. Many people have embraced telebehavioral health during the COVID-19 pandemic as it allows them to receive the care that they need without risk of exposure.
About Array Behavioral Care
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care from hospital to home with its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About Array AtHome Care
Array Behavioral Care’s AtHome Care division delivers psychiatric, behavioral and mental health care directly to individuals in their homes or any private place that they choose to access it through secure, convenient, online video calls. Array AtHome makes it easier for individuals to get the help they need, when and where it works for them, with licensed professional therapists and psychiatry providers. Using our secure, HIPAA-compliant platform, individuals can connect with a clinician that’s the right fit for them, schedule appointments and access sessions using a computer, smartphone or tablet.
About the Philadelphia Flyers Warriors Hockey Club
The Philadelphia Flyers Warriors Hockey Club is a non-profit hockey club founded by the Philadelphia Flyers Hockey Organization. The Warriors play amateur hockey under USA Disabled Hockey guidelines. To be eligible to play for the Warriors, you must have an honorable discharge along with being a disabled US Military Veteran. In their first year of existence, The Philadelphia Warriors Hockey Club won the 2019 USA Hockey Warrior Classic tournament in Las Vegas, NV.
Originally Published in Behavioral Health Business
Telebehavioral health services have become vital amid the pandemic, with social distancing recommendations prompting behavioral health providers to take things virtual. However, telebehavioral health has been a focal point for Array Behavioral Care for more than two decades.
Founded in 1999, Mt. Laurel, New Jersey-based Array partners with health care providers and payers to deliver virtual behavioral health services to their patients and members, particularly those in underserved, remote areas.
Since then, being ahead of the curve has paid off. Today, the company formerly known as InSight Telepsychiatry bills itself as the nation’s largest provider of telepsychiatry services — and it has its sights set on even more growth in the year ahead.
The origin story and services
Array’s roots can be traced back to James Varrell, a New Jersey psychiatrist who started using video to conduct sessions with patients at his brick-and-mortar practice, the Center for Family Guidance, located across the Delaware River from Philadelphia.
Looking to expand his practice, Varrell eventually connected with Geoffrey Boyce, who was fresh out of business school.
“I was a newly-minted MBA, and he was a very busy psychiatrist looking to take this idea out to a broader audience,” Array CEO Geoffrey Boyce told Behavioral Health Business. “He hired me to write the original business plan, … which I did. He ultimately offered me the job … to slowly carve those telepsychiatry services that he was doing out of his onsite practice … into a distinct company.”
These days, Varrell serves as Array’s chief medical officer.
Array’s virtual services are supplied by a mix of full-time, part-time and contract therapists, psychiatrists and social workers.
“We see ourselves as a behavioral health care practice, first and foremost,” said Boyce. “What we focus on is employing and managing clinicians and getting them set up to serve those folks who need them most.”
Array delivers its all-virtual care through three service lines. Those include OnDemand Care, which brings one-time telepsychiatry services to patients in facilities such as emergency departments (EDs); AtHome Care, which delivers services to patients in the privacy of their homes or other places; and Scheduled Care, which assigns a single clinician or a group of clinicians to serve a regular caseload during scheduled hours at various community organizations.
Array provides care to a diverse population of patients, from those in hospitals, care homes and clinics to individuals in residential care facilities, at colleges and universities, on Native American tribal lands and at correctional facilities.
“We have multiple kinds of services and delivery mechanisms that allow us to move from the most acute point in that continuum [of a patient’s care] to the least acute,” Boyce said. “We see value in providing additional continuity and consistency in how the services are delivered as a patient moves through that continuum.”
Array Behavior Care insides
While the digital behavioral health space has exploded as of late, Boyce said he still remembers the early days of Array, when many people were skeptical about behavioral health’s ability to be effectively delivered by virtual means.
“For the first five or six years that I worked in this space, I spent the majority of my time trying to convince folks that this was an acceptable and reliable means of delivering services,” he said.
He kept the faith by leaning into literature supporting telehealth. And then finally, people started to catch on.
“Five years or so ago, I felt a light switch go off,” Boyce recalled. “I said, ‘They get it. It just makes a lot of sense.’”
COVID-19 has supported that logic even further.
Telehealth has become critical as the pandemic has necessitated social distancing measures to reduce the spread of the virus. On top of that, telehealth has been regarded as a potentially novel way to close the workforce shortage gap in behavioral health, particularly as some cross-state restrictions have been waived due to the pandemic and calls to make such waivers permanent have grown.
“[Telehealth] is… clinically validated and accepted,” Boyce said. “Within the last year, that has… become more obvious.”
Array’s evolution, growth plan
In December 2019, the company — which was still known as InSight at that time — merged with Chicago-based Regroup Telehealth to become InSight + Regroup, forming the nation’s largest telepsychiatry provider. This January, the combined company rebranded itself as Array Behavioral Care.
“I think we were all looking for a bit of a renewal,” Boyce said. “We wanted a brand that represented the diversity of the services that we offer, the diversity of people that we serve and the clinicians that we work with. We all really quickly lobbied around the name Array.”
Since its merger, Array has hired more than 320 new clinicians. Array’s team currently provides services for individuals in over 40 states, and Boyce said the company is looking to be in all 50 by next year.
To help make it happen, Array recently scored a $24 million growth investment from Wells Fargo Strategic Capital, Health Velocity Capital and other existing investors.
“We think we’ve found some great partners that bring not just capital to the equation, but … expertise and strategic value,” Boyce said. “We’re really focused on using [the funding] to pursue new opportunities, to finetune some of our systems and platforms that we operate on and [to] ultimately get our services to as many people as possible.”
And as telehealth continues to become more popular across the behavioral health landscape, Array plans to cement its place as a pioneer — and powerhouse — in the space.
“We’re targeting more than 30% growth this year, and probably even more growth in the years after that,” he said. “It’s about putting those resources in the right places that are going to help us.”
About Array Behavioral Care
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care from hospital to home with its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
Piedmont Community Health Plan (PCHP) has partnered with Array AtHome, an online behavioral health service, to bring care to PCHP members in Virginia and other states. This partnership ensures members in need of behavioral and mental health treatment have access to timely, quality care.
Mount Laurel, NJ – (PCHP) and Array are pleased to announce their new partnership. This partnership ensures that individuals have access to convenient online psychiatry and therapy services anytime, anywhere. As of February 1, 2021, Array, a telehealth provider service can be used in-network with Piedmont Community Health Plan by residents of Virginia and several other states.
Array has been providing mental health care entirely virtually for the past 7 years and is a covered benefit for more than 25 million individuals across the country. Telebehavioral health services like Array has proven to be an effective form of delivering care with multiple benefits during the COVID-19 pandemic by expanding access to quality care, reducing virus exposure to patients and front-line staff and reducing the demand put on health care facilities resources.
Array Behavioral Care Now In-Network with Piedmont Community Health Plan
According to the 2021 State of Mental Health in America Report, Mental Health America screened and provided immediate resources to over a million people from January to September 2020 through the MHA Online Screening Program. The report showed how those looking for help with anxiety and depression has skyrocketed, with a 93 percent increase in anxiety screens over the 2019 total and a 62 percent increase over the 2019 total number of depression screens. The same report shows that the rate of anxiety peaked in September 2020, with over 80% of people who took an anxiety screen resulted with moderate to severe symptoms. Similarly, since the beginning of the pandemic, 80% of people who took a depression screen consistently resulted with moderate to severe depression symptoms.1
Telebehavioral health helps payers support their members during the pandemic and prepare for post-pandemic. This method of care also allows payers to meet the needs of their members who may experience the predicted future wave of worsening mental health problems. Through Array, PCHP members can fit sessions into busy days, reduce the chances of infection, cut out any travel time and expense, skip the waiting room, and connect to a large network of clinicians to receive the high-quality care they deserve. An Array survey showed that 96% of their members prefer online to in-person care and 98% of members felt more engaged in their care.
“We’ve recognized the existing and rising need of behavioral health services and could not be more thrilled to offer additional options to our members,” explained Barb Schlesinger Nash, SPHR, SHRM-SCP, Director of Client/Provider Relations at Piedmont Community Health Plan. “Through our partnership with Array, more Virginia residents will have the opportunity to access a mental health professional when they most need it.”
“We are proud to partner Piedmont Community Health Plan to bring these services to their members in Virginia and several other states.” said Justine Mitchell, Vice President of Array AtHome. “What a great start for 2021!”
About Array AtHome Care
Array Behavioral Care’s AtHome Care division delivers psychiatric, behavioral and mental health care directly to individuals in their homes or any private place that they choose to access it through secure, convenient, online video calls. Array AtHome makes it easier for individuals to get the help they need, when and where it works for them, with licensed professional therapists and psychiatry providers. Using our secure, HIPAA-compliant platform, individuals can connect with a clinician that’s the right fit for them, schedule appointments and access sessions using a computer, smartphone or tablet.
About Piedmont Community Health Plan
Piedmont, headquartered in Lynchburg, Virginia, provides health insurance coverage to more than 25,000 commercial and ACA Exchange members. The company is Central Virginia’s only locally owned and operated health insurance provider. It plays an important role in the community by helping control healthcare costs through regionally-based coverage that often is less expensive than competitors, and by providing an advantage to the region’s medical service providers. Piedmont is wholly owned by the Centra Healthcare System.
Array Behavioral Care recently completed a Series B round led by Wells Fargo Strategic Capital which included new participation by Health Velocity Capital and multiple existing shareholders. Array will use the investment to continue to build upon its market leading position by accelerating growth in both existing and new geographies and increasing its established base of psychiatrists, psychiatric nurse practitioners and behavioral health professionals.
MOUNT LAUREL, NJ – Array Behavioral Care, the leading telepsychiatry service provider organization in the US, recently secured additional investment to further advance its mission to improve access to timely, quality behavioral health care for even more individuals across the country.
Wells Fargo Strategic Capital (WFSC) and Health Velocity Capital recognized the importance of Array Behavioral Care’s work and the opportunity presented. They each made a significant investment to help fuel its continued growth. In addition to these new investors, many existing investors also contributed additional capital.
Array Behavioral Care is the new brand identity for InSight + Regroup, the combined organization formed by the 2019 merger between InSight Telepsychiatry and Regroup Telehealth. The new brand, including a new name, logo and website, was announced in early 2021.
Array addresses fundamental challenges related to timely access to mental health care for emergency departments (EDs), community mental health centers (CMHCs), Federally Qualified Health Centers (FQHCs) and an array of other care settings. The organization’s OnDemand Care division provides emergency departments with timely psychiatric consults, enabling quicker access to care and significantly improving the throughput of EDs. Array's Scheduled Care division provides CMHCs and FQHCs and other community-based settings with much needed access to psychiatric services and specialists in underserved communities. Array also has an AtHome Care division, which offers psychiatry and behavioral health services directly to individuals in their homes or other private settings.
“We are excited to welcome Wells Fargo Strategic Capital and Health Velocity Capital as key investors. Their knowledge of the industry and expertise in healthcare services, together with the continued trust and support of our existing investors, will allow us to make an even greater impact at a time when it is needed most” said Geoffrey Boyce, CEO of Array Behavioral Care. “This marks a significant milestone in our next phase of growth as we strive towards helping healthcare organizations, payers and individuals across the country access behavioral healthcare. With this new funding, we will be able to move faster to enhance our service offerings and operations, implement and use better systems, hire more people, take on new initiatives and increase our overall market presence and impact.”
Rod Altman, MD, Managing Director of Wells Fargo Strategic Capital, who led the deal commented: “As we look to the future, we believe in healthcare companies like Array Behavioral Care that provide high quality and cost-effective care across the healthcare ecosystem. We are excited to partner with the Array team to expand its market-leading position in behavioral care.”
Marty Felsenthal, Partner at Health Velocity Capital, noted: “With significant prior experience in both telemedicine and behavioral health care at companies like Teladoc, MDLive, Livongo and Ginger, our Partners believe Array Behavioral Care is extremely well positioned to serve the nation’s unfortunately growing mental health crisis. We were clearly facing shortages of clinicians prior to the pandemic caused by the novel coronavirus, those shortages are even more acute now, and we believe the pandemic has and will continue to drive rapid continued adoption of telemedicine in behavioral health.”
Wells Fargo Strategic Capital and Health Velocity Capital join other industry leaders and early investors in Array Behavioral Care including Harbour Point Capital, HLM Venture Partners, OCA Ventures, OSF Healthcare, Impact Engine, FristCressey Ventures, Hyde Park Angels and Wasson Enterprise. Dr. Altman and Mr. Felsenthal will sit on the organization’s board of directors.
Robert Juneja, Co-Founder and Partner of Harbour Point Capital added: “Harbour Point Capital is impressed with the progress that Array Behavioral Care has made since our initial investment. We feel privileged to have been part of the journey to improve access to mental health care for underserved individuals, facilities and communities and are excited to welcome two new strategic investors for this next phase of growth.”
About Array Behavioral Care
Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care from hospital to home with its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations. To learn more, visit www.arraybc.com.
About Wells Fargo Strategic Capital
Wells Fargo Strategic Capital, a subsidiary of Wells Fargo & Company, provides long term capital in the form of equity and/or debt to current and prospective business customers, commercial partners of Wells Fargo, as well as approved Small Business Investment Company (SBIC) funds. Wells Fargo Strategic Capital’s Merchant Banking team focuses primarily on private companies across a wide range of industries, providing creative financing solutions that fund growth and other capital needs. Wells Fargo Strategic Capital has approximately 45 team members across the United States and holds over 180 portfolio investments. For more information, visit https://www.wellsfargo.com/com/financing/strategic-capital/.
About Health Velocity Capital
Health Velocity Capital invests exclusively in innovative healthcare software and services companies contributing to a more affordable, sustainable, consumer-friendly healthcare system. The firm’s partners have more than 50 collective years as investors, entrepreneurs, and executives helping to finance and build innovative companies that created important new healthcare markets and that became market leaders, including companies such as Teladoc, Change Healthcare, Livongo, MDLive, US Renal Care, Aperio, Aspire Healthcare, and many others. In addition to investing on behalf of institutional investors, Health Velocity Capital invests on behalf of a number of the nation’s largest and most influential healthcare organizations and many of their top executives who collectively represent organizations that provide health insurance to more than 140 million Americans, operate almost 500 hospitals, provide pharmacy and PBM services to more than 75% of all Americans, and provide software and services to every major hospital in the United States. For more information, please visit www.healthvelocitycapital.com.
