Array Behavioral Care's CEO, Geoffrey Boyce, joins the Partnership to Advance Virtual Care to share lessons learned from the pandemic and how changes to legislative and regulatory environments could support patients and providers moving forward. 

You’ve experienced the telehealth surge firsthand at the height of the public health emergency. Now, hear from Array and other leading providers on how we deployed telehealth solutions and supported patients during COVID-19, and how the healthcare industry can work together to maintain the positive momentum we’ve witnessed with telehealth implementation.

About Array

Array Behavioral Care (formerly InSight + Regroup) is the leading and largest telepsychiatry service provider in the country with a mission to transform access to quality, timely behavioral health care. Array offers telepsychiatry solutions and services across the continuum of care from hospital to home with its OnDemand Care, Scheduled Care and AtHome Care divisions. For more than 20 years, Array has partnered with hundreds of hospitals and health systems, community healthcare organizations and payers of all sizes to expand access to care and improve outcomes for underserved individuals, facilities and communities. As an industry pioneer and established thought leader, Array has helped shape the field, define the standard of care and advocate for improved telepsychiatry-friendly regulations.  To learn more, visit 

Now is the time for telebehavioral health. We’ve seen a remarkable evolution for a rapidly changing telehealth industry, and the virtualization of behavioral health interactions is exploding as the need for mental health services rises and is predicted to continue. 

Array (formerly InSight + Regroup), the industry’s most experienced telepsychiatry service organization, will share fundamental best practices for implementing hospital-based telepsychiatry and discuss Illinois’ regulatory landscape. 

The webinar will cover a variety of topics, including:  

  • Hospital and health system applications of telepsychiatry 
  • How telepsychiatry has helped in response to COVID-19 
  • Illinois regulatory changes (reimbursement, HIPAA compliance, prescribing and licensure) 
  • Operational and financial outcomes derived from on-demand telepsychiatry (ROI) 
  • Lessons learned and how they will shape the future of telehealth care delivery 

Join Scott Baker, MBA, Vice President & Senior Group Lead of Partnerships as the discusses how telepsychiatry gives hospitals the ability to achieve quick, safe throughput to ensure proper use of ED and inpatient unit resources while driving a return on the investment of telepsychiatry. 

For questions, contact

Please complete the form to view the webinar recording and download the slides. 

Join the American Telemedicine Association and Geoffrey Boyce, CEO and Dr. Hossam Mahmoud, Medical Director of Array (formerly InSight + Regroup), as they share the latest perspectives on telebehavioral healthcare and the elements of providing these needed services across the continuum care in today’s modern and evolving landscape.

From emergency departments to outpatient clinics, community health centers and patients’ homes, telebehavioral health services are increasing access by meeting individuals where they need it most.

The industry is poised to continue adopting behavioral telehealth solutions and Array is focused on preparing all types of organizations by helping them understand the advantages and approaches to implementation, regardless of setting or services needed.

Join us as we cover a variety of topics, including:

  • Current trends in behavioral health and telepsychiatry
  • On-demand services for hospital emergency departments
  • Scheduled telebehavioral health services for outpatient, community health clinics and federally qualified health centers (FQHC)
  • Direct-to-consumer services to uniquely bring life-changing behavioral care directly into people’s home

Please complete the form to view the webinar recording and download the slides. 

On May 7th, 2020, eHI joined Array (formerly Insight + Regroup) for this important discussion on telepsychiatry best practices and regulatory guidance during COVID-19 and beyond.

Topics include:

  • Best practices for blending clinic-based and in-home care models
  • How EDs and crisis centers can face rising need for mental health services
  • How phone consultations can supplement virtual care encounters
  • Selecting a sustainable telehealth platform that is compliant beyond COVID-19
  • Leveraging licensure options to begin delivering care
  • Expedited credentialing processes to deploy services quickly
  • Regulatory shifts and how they can shape the future of telehealth care delivery


  • Geoffrey Boyce, MBA, Chief Executive Officer, Array
  • Irene Epshteyn, MD, Adult Psychiatrist, Whiteside County Community Health Clinic; Associate Medical Director, Scheduled Services, Array
  • Naveen Kathuria, JD, SVP, Growth & Advisory Services, Array

Complete the form to access this webinar.

OSF HealthCare is a large regional health system comprised of 13 hospitals and just over 100 primary care, specialty, and urgent care clinics.  Included within these locations are three critical access hospitals, three Rural Health Clinics (RHCs) and many other sites serving rural and semi-rural areas in Illinois and Michigan. Our recent webinar highlights Array (formerly InSight + Regroup) partnership with OSF and how they've implemented integrated telepsychiatry services to improve access to behavioral health services.

Read on to download the webinar and see how Dr. Hossam Mahmoud and Luke Raymond, Director of Behavioral Health at OSF answered the questions asked during the live event.

The vast majority of OSF's service locations are located within behavioral health shortage areas, which creates significant barriers in accessing care, particularly psychiatric treatment, where many of its locations have zero psychiatric providers located within a reasonable distance from patients’ homes. Significant travel and costs associated with treatment create an environment wherein many primary care providers become the de facto psychiatric providers for their communities and are often faced with treating high acuity patients with complex medical and behavioral health problems. This often leads to patients experiencing rapid exacerbation of their symptoms that necessitate an emergency room visit and potential inpatient psychiatric admission.

Please complete the form to view the webinar recording and download the slides. 

If you are in crisis, call 988 to talk with the National Suicide Prevention Lifeline, text HOME to 741741 to connect to a free crisis counselor, or go to your nearest emergency room.