Beyond the Bucket Brigade: Strategies for Behavioral Health Management Across the Continuum of Care

With nowhere else to go, individuals in need of behavioral health care are increasingly turning to hospitals for help. The surge in demand has overwhelmed resources at even the best staffed hospitals. Nowhere is the problem more pronounced (or more costly) than in the ED where the length of stay is considerably longer for behavioral health patients. This prevents bed turnover, leads to higher costs of care, poor patient experiences and outcomes, and treatment delays.

However, a well-designed behavioral health strategy should extend beyond the ED. The strategy should consider the full continuum of care, including upstream and downstream solutions for inpatient units and outpatient settings to improve access to timely psychiatric care and reduce preventable ED utilization. Instead of constantly bailing out the boat, let’s start plugging the holes.

In a live webinar hosted by the American Hospital Association titled: Beyond the Bucket Brigade: Strategies for Behavioral Health Management Across the Continuum of Care, leaders from Array explore how telepsychiatry can ease the strain and extend beyond the ED to cover the full continuum of care. Based on their expertise in the behavioral care space, the speakers present innovative, tech-powered avenues for crisis intervention, stabilization, and post-crisis support in acute and ambulatory care settings.

Featured Speakers

Leroy Arenivar, MD

Medical Director of Scheduled Care, AtHome Care, and Clinician Engagement

As a double board-certified psychiatrist specializing in child, adolescent and adult psychiatry, Dr. Arenivar received his medical degree from the McGovern School of Medicine and completed his residency at the Baylor College of Medicine (Menninger Department of Psychiatry). Dr. Arenivar served as Chief Resident of Psychiatry Consultation-Liaison Service at Ben Taub General Hospital and Psychiatry Emergency Center and completed a child and adolescent psychiatry fellowship at the University of California San Diego. In July 2021, Dr. Arenivar was honored to be featured on the list of “Texas Super Doctors Rising Stars,” for healthcare providers with a high degree of peer recognition and professional achievement. Learn more

Jamie Evans, MD, MPH

Medical Director of OnDemand Care and Clinician Engagement

Double boarded in Family Medicine and Psychiatry, Dr. Evans received her medical degree from the University of Pittsburgh and completed her residency at the University of Cincinnati Academic Medical Center. She holds a master’s degree in public health with a concentration in health behavior and health education. Prior to joining Array’s team, she served as a family physician in rural North Carolina for 4.5 years. She continues to work in an urgent care clinic and is interested in psychiatric crisis work and psychosomatic medicine, as well as mentoring students pursuing healthcare. Learn more

Scott Baker, MBA

Vice President

Baker leads a team of business development executives building relationships across the continuum of care to help increase access to quality behavioral care. In his role, Baker works closely with health systems, hospitals, clinics, IDNs, payers, employers, EAPs and other organizations to develop successful virtual behavioral health programs and partnerships. Baker has worked in this industry since 2012 and focuses his attention on identifying and innovating opportunities for improving care via telehealth. Baker frequently shares telebehavioral health trends, applications, and best practices at speaking engagements across the United States.

Key Statistics: Behavioral Health Trends in Hospitals

During a live webinar hosted by the American Hospital Association, Array conducted a survey revealing how the demand for behavioral care is a challenge in hospitals and health systems. Many are reporting ED visits for behavioral issues at rates higher than 20%, and 67% are experiencing high readmission rates for these patients. Explore the data to better understand the landscape and the need for timely, expert-led virtual behavioral care programs.

To view a recording of the webinar, click the button below.
If you have any questions or would like to discuss how Array Behavioral Care can help your organization, please contact us.

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If you are in crisis, call 988 to talk with the National Suicide Prevention Lifeline, text HOME to 741741 to connect to a free crisis counselor, or go to your nearest emergency room.