Several days before your appointment, you will receive an email and text to pre-register. Please complete this within 3 days of receiving the registration link. If registration is not completed within this timeframe, your appointment slot will be released, and you’ll need to reschedule.

90 minutes before your session, you will receive an email/text with a link to check-in to join your session. To ensure everything runs smoothly, we recommend joining your session 10-15 minutes early.

Please note, before your first appointment, you MUST complete pre-registration and virtually "check-in" to your session before it starts. If these steps are not complete, you will not be able to have your session.

All non-Medicaid patients are required to provide a credit card during registration. We accept most insurance plans and offer self-pay options. For more details on self-pay, please visit our Fees, Insurance, Billing information page. Insurance copays will vary based on your specific health plan coverage and benefits.

We are committed to providing timely, quality care for everyone.

We schedule our appointments to allow each patient adequate time to connect with their clinician. When you book your appointment, you are holding a space on your clinician’s calendar that is no longer available to other patients. For that reason, it is important that you keep your scheduled appointment and log-in to your session on time.

As a courtesy, we will send out reminder notifications prior to your scheduled appointment.

We understand that unforeseen circumstances may arise, making it challenging to attend scheduled appointments. Please notify us at least two days in advance if your schedule changes and you can no longer keep your appointment. Fees up to $100 may apply for missed appointments or late cancellations without adequate advance notice. (Note, these fees do not apply to Medicaid and select insurance plans)

If you need to cancel or reschedule your appointment, please contact our Care Navigation team at 1.800.442.8938.

If you are in crisis, call 988 to talk with the National Suicide Prevention Lifeline, text HOME to 741741 to connect to a free crisis counselor, or go to your nearest emergency room.

Thank you for scheduling an appointment.

We are honored you chose Array for your mental healthcare needs. We are here to support you on your journey to better mental health and wellness.

Next Steps

Several days before your appointment, you will receive an email and text to pre-register. Please complete this within 3 days of receiving the registration link. If registration is not completed within this timeframe, your appointment slot will be released, and you’ll need to reschedule.

90 minutes before your session, you will receive an email/text with a link to check-in to join your session. To ensure everything runs smoothly, we recommend joining your session 10-15 minutes early.

Please note, before your first appointment, you MUST complete pre-registration and virtually "check-in" to your session before it starts. If these steps are not complete, you will not be able to have your session.

Step 1

Step 2

Step 3

How to Join Your Session

Watch this quick explainer video to learn how to register and join your first session.

Need to Cancel or Reschedule?

We are committed to providing timely, quality care for everyone.

As a courtesy, we will send out reminder notifications prior to your scheduled appointment.

If you need to cancel or reschedule your appointment, please contact our Care Navigation team at 1.800.442.8938.